Metro Salon

Dear Stefania, more

Stefania has been my stylist since the day she took over the Metro, and I look forward to every visit! I know that I am going to get a lot of attention, a great ""cut"", and even a great cup of coffee! Everything about my visits are pleasurable. From the warm greeting by Michael and the rest of the gang, to the positive ""vibe"" & great music permeating the place, to the special attention to detail from Stefania herself... it's a first class experience! Best of all, I look and feel like a million bucks when I walk out. more

Stefania at the Metro Salon is the real deal. She's straight out of New York City, and my hair looks like I just stepped out of a celebrity stylist's chair. The cut is modern and the color is multi-dimensional and exciting. It's Hollywood glamour right here in Rochester. Stefania really listens to what you want and knows what's flattering for you. Everyone at the salon is super friendly and helpful. Bring out your inner Bombshell at the Metro Salon! more

I have been a customer at Metro Salon for the past 6 years and my hair has never looked better! I have lived in NYC, Los Angeles, London and Rome and have gone to top salons in each of these cities. However, I have never had better hair cut, color and HEALTH than when moving to Rochester, NY and going to Metro Salon! Stefania, the salon owner and my stylist, is truly an expert with hair and cuts with finesse. She has an opinion and a vision for what will look best on her clients and she has made a believer out of me! I have never received so many hair compliments as I have since going to Stefania. In addition, she has 'fixed' my hair from past harsh chemicals and it is now very healthy and silky looking. Two thumbs up from me! I have since moved to Buffalo, NY and drive back to Rochester to go to Metro Salon each time I need a cut and color and will continue to come back! more

I'm more than surprised by the last post. For the past 5 years I've been seeing Stefania at Metro Salon for all of my hair care needs. Women are always asking me where I go because they love my hair. I've gone from long hair to a short pixie, blonde to brunette, and just about everything in between. I appreciate the consultative approach Stefania takes every visit. She's careful to walk through what I envision, and then share and explain her recommendation to me. Honestly, I always go with her recommendation, because she's never steared me wrong. And I've been to other stylists in her studio as well, all just as wonderful and happy to get it right the first time. If you are busy managing multiple calendars like me, you'll probably also appreciate the reminder phone call you'll get prior to your visit. I highly recommend Metro Salon and Stefania & her crew to anyone interested in looking their best! more

It's been two months since I got my haircut here and I still can't get over how horrible my haircut is and how I can't even repair or fix the haircut. I waited too long to put this review actually. I just need to let everyone know! Do not get your haircut here!!! I wished I didn't even have to rate this hair salon. The place is deceivingly nice with a cosmopolitan air, but the haircuts are pathetic. Stefania cut my hair, she was very nice but she obviously doesn't know how to cut hair. She claimed that her specialty was thick-wavy hair (which is what I have), but she gave me the worst haircut ever! I look like I have a mullet or two haircuts in one, and all my layers are bluntly cut. Ever since I got my haircut there, my friends have been commenting on how terrible my haircut is and how I should go somewhere to get it fixed. I obviously wouldn't go back to get it ""fixed"" there again, because I'm terrorized from my first experience. At Metro Salon, not only do they NOT know how to cut hair, good luck making an appointment because their phone never works, and they are open a few times a week only. They should actually never open! If I got a haircut with Stefania, the owner, I can't even imagine how horrid the other hairdressers are. I'm so disappointed!! I spent $60 on a ridiculously experimental haircut from a woman who promised she was going to do a wonderful job, but now I have to wait 5 months or more for my hair to grow back so I can actually do something about it again. At this stage, my haircut is beyond repair. People save your money and go to NYC if you want to get a good haircut.The hairdressers are liars and will tell you they can give you what you want, but they just want your money. Bloody liars! more

Marianne cut my hair, and I asked for something different within a few guidelines. She found a cut that fit my hair and face types, was easy to maintain, and was stylish. The only problem was that it was a little choppy and didn't fall as smoothly as I had hoped. It wasn't a ""bad haircut"" by any means, but not quite what I would have expected for the price. Pros: Atmosphere, location, friendliness, service Cons: parking, overall skill of staff more

I love this Salon! I am very critical of the establishment I choose to style my hair and Metro Salon meets all of my criteria. Salon requirements: nice website, makes reminder calls, very friendly & relaxed, nice decor, clean, staff welcomes you and makes sure you are comfortable throughout service. Stylist...mine is Ralph...he very skillfully combines my wants with his expertise to have me leaving the salon very happy with my hair as well as having a peaceful experience. Forgot to mention the music...not on my ""criteria list"" but very nice. Go here, you'll be glad you did...skip the noisy, messy, hectic other places out there and feel good about the money you're spending and not just crossing off something on your to do list...make an experience out of it...treat yourself and you'll be hooked! more

Metro is not cheap, but certain stylists are very good. The owner, Stafania, is very good. I saw a couple of other stylists working while I was there and one looked great, the other looked questionable. There is a nice, laid-back sense about this place, and I am happy it is local. The staff is very nice and accomodating. Pros: good haircut, nice staff Cons: expensive, too few options for parking and late appointment times more

The best part of this experience was that it was in the East End, and you kind of feel like you are in Pros: Great Location.. friendly staff Cons: Lot of Hype.. but doesn't delivery! more

A very cosmopolitan salon with a comfortable vibe. Great location in the East End. Friendly staff, I highly recomend. more