Manor Lodge

The manager is condescending, rude and either sleeping or too busy to assist customers. We had a hot water problem which was evidently caused by the plumbing being reversed. Twice we approached the front desk to ask about getting hot water and the clerks did not know what to do other than recommending to jiggle the handle or let the water run longer. The manager evidently knew you had to turn the dial all the way to cold and let it run for a while to get hot water. Instead of getting out of bed and telling us that was what we needed to do, he ignored us and our plight, afterall he had collected our $429 upon check in. Upon finally reaching the manager on the Monday after we departed, he ridiculed us saying a three year old figured out how to get hot water out of the outlet and went on to write a very condescending and offensive email. The owner never responded to our complaints about the unprofessional manager, so he evidently condones someone who berates the customers and does nothing to assist them other than take their money. \r \r We will be very happy when the Marriott, Hampton Inn and Hilltop are complete as it will be the beginning of the end for this low class establishment. more

I really enjoyed my time in Pullman, WA visiting my girlfriend at WSU. The motel was easy to find and centrally located one block from Main st. It's very close to several nice restaurants, and within walking distance to WSU. The room was very clean, with cable TV, fridge, and even a microwave. The staff was very helpful, and knowledgeable about the area. The motel is cheaper than a Holiday Inn, and has a quit charming small town atmosphere. One of the last places to stay that is mom/pop run in the area. The hotel lives up to its name as a ""Manor Lodge,"" and I will go back again. more

great location and great rates. In the heart of downtowm Pullman. The room were very clean and comfortable. I would definately stay there again! it's in walking distance to WSU, and local restaurants and nightlife. more

nice little clean motel. been there several time and love it. Nice job on Mom's weekend more

This place was great! It no longer is the Manor Lodge Motel. It is now The Town Centre Inn. Everybody is nice and polite, and making a reservation was easy and quick. The staff were polite and quick. The room was clean and smelled good. The location was perfect to everything downtown and the university. The price was great, and the rooms were comfy and roomy. I would highly recommend this Inn to others. more

We've been staying here for years during football game weekends. It's really the perfect location. Once we arrive on Friday, there is no need for your car. Walking distance to stadium and bars/restaurants. We've never had an issue with cleanliness. It's the perfect stay while in Pullman. more

It was in walking distance to just about everything we needed, including the college, which made everything so much easier to see. It was well worth the trip. The owners were very friendly and family oriented. Always greet you with a smile. more

Very kind management - clean, relaxing rooms. more

Hospitality of managers. Great breakfast selection for small space. more

Extremely pleasant, charming, and helpful management!! Like the decor and color schemes. more

Great place. My ""normal"" motel office was locked, so I decided to try new motel. I now have a new ""normal"" motel. Manor Lodge is an excellent value. more

everything especially such friendly people, everything clean as a whistle, new paint, comfy bed, great colors, loved the basket and stocked fridge - no noisy fan in bath! This is the best motel I have ever stayed in, in fact it was much better than any. more

The Manor Lodge is where I stay whenever I am in Pullman. The managers and staff are great! They are very friendly and eager to serve. It's an older motel but they have done a fantastic job on recent remodels of several rooms. The price is right and the downtown location is very convenient. more

I liked how clean and quiet the motel is...I think their complimentry breakfast is the best in town...the staff was ultra friendly and helpfulvery nice overall experience! GREAT LOCATION! more

All of the staff is friendly, AVAILABLE and working together to create a comfortable, homey and relaxing stay at the motel. It is so convient, within 1-2 blocks of multiple down-town eating and shopping locations plus walking distance to Washington State University. Well worth the stay. We will be back! more

The staff was nice, the room was clean, the beds were comfortable, and it was quiet. They have a cute little continental breakfast in the office each morning that has everything you could need. Baskin Robbins and Subway are right across the street, and there are other restaurants within a block of walking. It was worth the much lower price than other hotels and I will stay there again the next time I visit WSU. more

My toddler son and I had a great experience at the Manor Lodge last weekend. The staff was very friendly and helpful. The room was clean, comfortable, attractively decorated, and affordable. The complimentary breakfast was self-serve, standard fare like bagels, pastries, cereal, coffee, and juices. more

The motel was easy to find and centrally located one block from Main st. It's very close to several nice restaurants, and within walking distance to WSU. The room was very clean, with cable TV, fridge, and even a microwave. The staff was very helpful, and knowledgeable about the area. One of the last places to stay that is mom/pop run in the area. The hotel lives up to its name as a ""Manor Lodge,"" and I will go back again. more

When I stopped at this little place I had my questions but what I found was a great little motel with clean rooms, friendly service and great rates. I was really supprised and I will be back on my next trip. Thanks more

What a great little spot to stay for an affordable rate. The past few years they have been renovating many of the rooms..... Very nice. more