As a woman who'se in outside sales, I get SO sick of people trying to pull things over on me or wheel & deal with me. I did research for weeks on the cars I wanted...then finally went to take some test drives with a boat-load of knowledge. I met a guy named Frank at U Mazda & told him up front what I was looking at, I wanted to test drive it & then a price quote...no BS. He looked like he'd the "typical" sales guy, but I was pleasantly surprised. We hopped in a car, drove it around, he answered all of my questions & gave me a quote on the spot. The quote he gave me was lower than any of the internet quotes I had requested; even prices after MULTIPLE internet quotes...and that was his FIRST one. He also gave me advice on how I could get the options which I needed/wanted but pay less without the whole "package" deal which came with things I didn't care about. He didn't waste my time or ask me to buy that day as he knew I was selling my car first. He didn't pester me at home with calls or e-mails (only one follow up e-mail). I decided to wait three months to purchase my car & will still go back and ask for Frank because of his service & candor.
Pros: Frank, easy to find, small dealership (no lurking salesmen everywhere)
Cons: Smaller inventory & fewer used cars.
more