We had our daughter's wedding reception at La Renaissance in East Windsor, CT in late June and we were very unsatisfied with the result. The service provided by the staff was very poor. The number of servers assigned to our reception was inadequate resulting in a long delay in serving dinner. There was a long delay in picture taking outside as two other weddings were lined up trying to get into the single
picture taking area. There was no supervision of this area by any La Renaissance staff.
Most of our guests selected the Fillet Mignon. They serve the beef on a piece of bread to make it look bigger as the portions were small. The beef was tough and gristly. Maybe that is why not everyone ate it. The green beans were frozen reheated to a mush consistency. Overall, the food was not much better than their service which was horrible.
Perhaps the worst thing of all is the staff at La Renaissance, including the owner, felt that they did nothing wrong with our wedding reception. I went back after the wedding and they were not at all apologetic. I took them to New Britain Superior Court and received a monetary judgment as compensation. Overall, we were very unsatisfied with our experience at La Renaissance.
Cons: Inadequate Service, Poor Food, Staff Not Responsive
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