Krystyna's European Spa

I recently had a spa day at Krystyna's European Spa. I have to say, it's a great little place on Southfield Road. I'd never noticed the building, but what a pleasant surprise when you walk in. It's like a hidden treasure of peace and relaxation. Love it. more

I have been to Krystyna's spa many times for facials, massages, and manicures and pedicures. I was referred to them by a friend. I have found them to be extremely professional and well-trained. I saw some of the negative remarks and that compelled me to write. I don't go often because I am on a budget, but I'd rather have fewer treatments of higher quality, and I believe that is what I get here. The place is lovely and relaxing. There is one spa I've been to that is better - The Ritz-Carlton spa in Orlando. But I don't live in Orlando. I live here. I recently visited Washington DC and decided to go to a Spa. It was very nice, but not better than Krystynas. Try it and judge for yourself. more

I love this place, it is so peaceful, I felt so relaxed after more

Hate it! The Owner is a stuck up bitch! Trying to sell you everything! more

Usually I am not responding to comments made by our clients. Every business loves the positive ones, however from my view the critical are the one which help us improve our services. Comment made by Diana simply are not truth and hurting our crew. Krystyna's European Spa has been on the market for over 10 years and has in its books few thousands very happy clients. As in any business it happens that we have client that is not happy, for any reason. In every case we are trying to solve the problem to client satisfaction, either by discounting service, or offering it free of charge. That happened in your case, Diana. Lets take look at the facts: On August 31st you've had European Facial (1.5 hr.) for $95.00 at our spa. Few days later you called the spa, claiming that you are unhappy with your last service. Receptionist refereed this call to Krystyna and me. I did authorized 15% discount on your next service, based on the fact that all of our technicians are very talented, and she spent with you 1.5 hr, using all product prescribed for European Facial. Krystyna tried numerous times to contact you via phone, but your voice mail box was full and didn?t accept any messages. You've had scheduled European Facial on October 20th at 9:30 AM, which was confirmed by receptionist on October 19th at 1:45 PM. You didn't show up, neither canceled your appointment (you should pay full price for that). You came in for the next appointment on October 27th . After that appointment you told the Receptionist that you refuse to pay. Receptionist called Krystyna, which tried remedy the situation by offering 15% and later 20% discount. You didn't accept discount and at that time Krystyna told you that you do not have to pay. You accepted that gesture, yet are still smearing our business and honest businesswoman. The only person who raised voice, was you. Please visit us and be the judge. Ziggy Ejsmont Spa Director Krystyna's European Spa more

Bad service. Bad management. Bad owner. Bad prices. Bad everything. more

Whatever you do, DO NOT GO HERE!!!! more

So peaceful and prestigious! Use to go there regularly for massage. I would highly recommend Stephanie if you want an amazing massage. Pros: Skilled Staff. Quiet and Serene! Cons: Not a lot of room for private parties. more

BEST SPA., Quiet, professional, clean, timely, a true spa! Ella best manicurist in detroit. I have been to three of the top ten noted spas in the world and this one does have the staff to match! more