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John's Automotive Service

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4910 Johnson Ave NW (at

At the Corner of Short Street NW and Johnson Avenue NW, close to Cedar Hills shopping plaza.

)
Cedar Rapids, IA 52405

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(319) 396-4206
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John's Automotive Service - Cedar Rapids, IA
John's Automotive Service - Cedar Rapids, IA
John's Automotive Service - Cedar Rapids, IA
John's Automotive Service - Cedar Rapids, IA
John's Automotive Service - Cedar Rapids, IA
John's Automotive Service - Cedar Rapids, IA
Reviews
( 12 )
( 4 )
( 0 )
( 0 )
( 0 )

Best

You can count on the issue to be fixed the first time!

Worst

All reviews seem positive

Reliable service 12/24/2015

You can count on the issue to be fixed the first time! more

Courtesy 12/19/2015

Fast and friendly. Feel confident in their recommendations more

Quick service 12/16/2015

I took my vehicle in late Saturday night and as busy as they were they still managed to squeeze in the couple of hours it took to do my work. I really appreciate that! more

Good service and fast , on time. 12/12/2015

I like it very much ; Been in this location several times ; The services are exellent. more

Fast and Friendly! 12/10/2015

Needed a small repair. Al got me scheduled the same day and when I came in, Bob got me right in. Thank you! more

Great Service 12/10/2015

When I go to John's, I always get great customer service. The are great people to work with. more

Great service 12/7/2015

I messed up my calendar event & showed up on the wrong day. Bob & Al accommodated me, gave me a rental, & got the work done that day. Thanks! more

good work 11/26/2015

They do good work. Very friendly& helpful. more

Oil change 10/23/2015

Great service, great people! more

Customer oriented shop 10/20/2015

The work & service were great. The only issues I had were communication. I showed up around 3:30 to get my loaner, but they were not back yet & I had not been told when to expect them. Maybe I should have called first, but in any case I had to make an extra trip & return later for the loaner. Bob did try very hard to accommodate me however including allowing me to return again later to pay as I forgot my coupon book initially (not knowing I needed it to get the discounts). more

Thank You 10/15/2015

First time at John's and will definitely be back. Very friendly and great service from Bob and Al! more

great service 10/11/2015

Had great service and fair pricing more

Maintenance 10/9/2015

Love being able to use loaner car while mine was at Johm's more

Good customer service 10/1/2015

Got car back in timely manner have a nice loaner car more

Editorial review from Citysearch 4/7/2014

I was charged $618 for parts and labor, finding out later that Denny's Muffler would do same work for $440 (I requested exact estimate on all work done). I understand a small business may charge a little more, but the difference in price in this case was ridiculous. I since have talked with others who were similarly grossly overcharged for services performed. \r \r I also was told by the owner, that I could bring in the car for a rear tail-light repair (when the part came in) and 'we'll work it in, will only take 15 minutes or so'. When I brought the car in on a Friday at 4:15pm (shop closes at 5:30pm), I was told by the daughter, 'oh, no, we can't do it now, we're trying to close up for the weekend, you needed to call and schedule a time'. \r \r I always try to support local small businesses where I can, but I don't appreciate being taken advantage of by such a price range extreme. I understand there are business expenses (trying to pay more than minimum wage, shop tools, etc), but I also have a business to run and maintain -- it's called MY HOME BUDGET -- and I do not feel I need to overpay at such a rate for any future work. \r \r I would suggest scaling down the extensive website, etc, and making your pricing more realistic and competitive, if you would like repeat business. You might have also had repeat business from me if you'd made any attempt to offer even a small partial refund or credit, but since all I received was a list of excuses about how expensive it is to run a business, I have the impression that repeat business isn't really that important. more

Always exceed expectations! 5/31/2008

Bob and his staff do a wonderful job of not only repairing our vehicle but provide second to none customer service. We refer as many people as we can. more

Cheapest rates, Fastest in service, Quality work. 7/16/2006

This is the best place to take your car in town, No matter what the problem is bob has always tooken car of my car as if it was his own, the guys there are always very nice and will explain what the problem is so that i can understand, they know that i dont have alot of time to get repairs, they always get it done fast and with quality work unlike the other places that dont care about you personally! Pros: Reliable service, Flexible Payment options! Cons: I havent found Any! more
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Quality Automotive Parts, Service and Repairs.

Owner Message
  • John's Automotive Service is the leading automotive service provider in the Grand Rapids area. No matter the issue, no matter the make or model, John's Automotive Service professionals will be able to diagnose your problem and work within your budget to get the job done.

Additional information
  • Hours: Mon-Fri 7am-5:30pm
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: Cedar Hills
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