If you asked me about this salon this morning, I would have said to go to it and it is amazing. Before today, I have always had a pleasurable experience. After today, I still recommend this salon, but not Steven Smith. He does not listen to your recommendations for your hair, he gets frustrated easily when you say what you want and your trying to get your point across and your not saying what he wants to hear. Today I went in asking for a change. I usually get highlights but I wanted to get my hair colored and highlighted, i was sick of seeing the roots! So when he came back from mixing the color, I showed him a picture of what I wanted and he stormed off saying "We're just doing highlights, I dont have time for this". I am a very picky person about my hair because it is the first thing anyone see's on you. It has to always look good. Steven got very frustrated with me and even got me to the point of crying this morning. I left the place feeling very unsatisfied and he didnt even take
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