JC Repair

id: 39733671
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3519 E Boulder St
Colorado Springs, CO 80909

marker
(719) 387-5601
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Main categories:

Auto Repair Shop

Related categories:

Other

Reviews
( 146 )
( 8 )
( 0 )
( 1 )
( 0 )

Best

I appreciate their work, integrity and friendliness. Been with them for years.

Worst

I appreciate that shuttle service was offered to me but the problem that I took my truck in for was never resolved. Paying over $400 for a radiator hose and TPS (2nd in a month- ...

Professional service 12/28/2018

The JC team always fully explains what repairs are necessary and what repairs can wait. I always understand what the issues are and I never feel pressured into additional services. more

Tire Repair 12/22/2018

Had a tire not holding air, determined not only tire damage but rim was bent. Sourced used rim, new tire and got us back on the road. more

The people solving problems 12/17/2018

They found the issues and fixed the issues. more

Caring staff 12/14/2018

I took my truck in for an oil change and headlight replacement. Since I was prepping for a road trip, I asked if they could look over my vehicle for anything that might need fixing. They found a coolant leak and a defunct battery, both of which they were able to fix that same day. They also offered to go out and get food for me since I had to stay longer than planned; they also offered a granola bar. These guys care about their clients beyond just making a buck--they're awesome! more

Buick LeSabre 12/11/2018

Chris and his customer service more

Great shop! 12/11/2018

These guys are fantastic! I have taken all my Toyotas here and highly recommend them for any Asian car maintenance. They have always been very straightforward and honest with diagnosis, timely with the work and fair on price. more

Best mechanic 12/9/2018

You get what you pay for. Best honest mechanic in town. Fast clean friendly business. more

Excellent Service! 12/6/2018

I am very impressed with Katie who gives excellent customer service. She was never in a rush & patiently answered all my questions. She was very friendly. I disn't carch the gentleman's name who was there. He was also very friendly. I didn't meet the mechanic but I no longer have an squealing sounds when I turn my steering wheel. My bill was only $56.00 which included new wipers. I will come back for my oil change & recommended brake fluid flush. Thank you for your excellent service! I also like the appt confirmations by text. I hope to meet Kraig sometime since Mary Serotini referred me to JC & she speaks highly of him. Also, I love all tge excellent reviews online. You have a new customer. - Deanna Walker more

Rely on Japanese Connection 12/4/2018

Three years ago, I bought my daughter a RAV4 from Preferred Preowned Acura, who showed us the CarFax with no issues. A month ago, took the car to CarMax to trade it in on a newer RAV4 and was told AutoCheck showed the car was in an accident. We decided to keep the car and take it to Aspen Auto Clinic to verify it was safe to drive. Aspen said it was in good shape and safe to drive, but the transmission fluid is burnt, the rear differential fluid needed changing, the shocks and struts need replacing, and about $2000 worth of other repairs were needed. Then when I picked up the car, the check engine light came on, and a bunch of other idiot lights came on. I should have taken the car to Japanese Connection, which I have relied upon for all my cars for years, but thought Aspen was closer to work. I took the RAV4 to Japanese Connection and they found one of the O2 sensor hoses was lose. They tightened it and all the idiot lights shut off. I asked about the shocks, struts, transmission fluid, rear differential fluid, .... They said, everything looks brand new and they do not need replacing, but you might want to change the oil. So, I paid for overall safety check, oil change, fixing the O2 sensor and paid $106, instead of $2000 worth of unnecessary repairs. I've known Japanese Connection to be very good at finding the source of problems, honest, quick to respond, friendly, courteous, and, often times, very funny. Yes, they do not cheat people into paying $2000 for unnecessary repairs. They provide honest repairs for $106 so I will come back for all my needs, forever, and I will tell all my friends and co-workers to go there, which is how I found out about them in the first place. more

The only shop trust worthy! 12/1/2018

I'm sure there's another shop out there, but I've found my car home for all our mechanical needs!! As long as Kraig and Chris are in this shop!! Been a long time since I've felt so secure in fair quotes,prices and treated so well!!! THANK you and Katie the new gal on board! more

The good work that is done at JC repair,always with a smile. 11/30/2018

Everyone that works there is great, job always done right first time. more

Timing chain, axle bearing 11/30/2018

Japanese Connection always does great work and never a ripoff. I trust kraig and his company. more

Quick Service 11/27/2018

The folks at JC automotive or pleasure to deal with. From the moment you walk in the door and you feel welcome. All of their folks are knowledgeable. Their repairs were quick an I believe they are fairly priced. Thank you JC automotive for getting me in quickly and getting me out just as quickly. more

Personal care 11/25/2018

I needed quite a bit of work done on my vehicle...and needed it on short notice to take a road trip. They were so great about getting me in on a busy day and getting all the work completed for me that day! I so appreciate it! And my car ran great! more

Helpful 11/24/2018

It was the day after Thanksgiving, my engine light had come on and they took care of it immediately. Thought I needed brakes but they checked and advised I still had 10 to 15 thousand miles left before needing brakes. (Like that honesty). Very friendly and helpful. more

Always great service. 11/22/2018

I have been a customer for about 3 years. Every job that JC Repair has done for me has been very professional and perfect. It’s great to have a auto repair shop that I trust. more

Honest services 11/19/2018

This place is awesome. I took my car brakes change and they fixed it gave me honest opinion of other repairs my vehicle needed without trying to persuade me or scare me like other shops do. I love this place. more

Great Service and adivce 11/17/2018

I have recently begun to have my Camry serviced here at Japanese Connection. I have 2 friends who both speak highly of this company. I can tell I am in good hands and so is my car. Being a new widow, that means the world to me. The advice and help the staff here has provided to me has been so helpful. more

Nothing less than Expected!! 11/16/2018

AS always Chris and the group at JC AUTO REPAIR have impressed me. Not letting my vehicle be returned to me until it's 100%... customer for life ! more

Visit review 11/11/2018

So far I like JC. They’ve done a good job and I don’t have a reason not to trust them yet. more
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Owner Message
  • We've been doing what's right for over 30 years and word is starting to get out. It starts with our Mission Statement: We provide honest, ethical,consultation, and long term automotive maintenance and repair planning for our customers. We help clients determine what their objectives should be for their automotive needs and work with them to meet those objectives. We are committed to developing positive, strong, long-term relationships with clients, their families, and businesses so we can provide the best possible service and products for them. We provide this service with a high level of integrity, fairness, sensitivity, honesty. Customers can count on us to do the right thing, in every situation, to the best of our abilities. We are committed to our families, employees and community. We maintain balance between our practice and our family life. We provide opportunities for our employees to continue to grow in their career with support for educational ventures. We are active in the community and use our resources to help others.

Additional information
  • Hours: monday: 07:30-17:30, tuesday: 07:30-17:30, wednesday: 07:30-17:30, thursday: 07:30-17:30, friday: 07:30-17:30
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