Hopkins Auto Body 1

My bumper was repaired less then a year ago and the paint cracked when it was in a minor fender fender. Another auto body shop told me it was due to the bumper not being prepped properly . A friend said his hood is bubbling after being repainted at Hopkins Auto Body about 3 years ago. The car rental next door is a joke. They had no record of my reservation and of least 2 other people trying to rent cars at the same time. Cons: Expensive, car rental center is disorganized, paint peeled more

I had a problem with the price being higher than they told me and they did not leave the car out for me to pick up as promised. Now, I am stuck with arrogant people that refuse to rectify a problem that they created. I should have believed the other review and looked elsewhere for my body work. Cons: Arrogant, don't return phone calls and will not take responsibility damage done more

My nearly brand new car suffered body damaged while in this shop. They became angry when I made them fix it. Also, this shop has some deal with a very poor car rental angency. They provided me with a filthy, dangerous car even though I have car rental coverage and there is a good car rental agency right next door. They must be getting some deal with this cheap car rental place. This was the worst experience I have ever had with a car repair shop. They damaged my car, provdied average quality work, and they were very arrogant. I am shocked that this place has received good reviews. Perhaps thefriend of the owners are writing in to boost the ratings. BE CAREFUL OF THIS PLACE! Cons: they damaged my car. Unsafe and dirty rental cars more

Before choosing Hopkins Auto Body I stopped in and was impressed by their shop and by the politeness of the receptionist. I should have went 1 level further before making my decision because that is where all of my problems arose. After getting everything approved and ok'd by my insurance company, I received a call from 'my rep' at Hopkins Auto telling me that they could not repair all of my vehicle. I was confused because I had just talked with my agent before this call. It was almost as if they didn't want the work. I had to go back and talk to my agent again to see what the issues were. She had thought everything was good to go until she received a call from Hopkins Auto Body telling her some made up story. Pros: Receptionist is very polite Cons: Customer Service, Repairs, Follow up, Pretty much everything else more

Great experience with Hopkins Auto Body. They did very fine work and would definitely use them again. Pros: Quality workmanship, Fast Service more

Is on the pen I picked up at Hopkins Auto Body & it is true. They were friendly, helpful, completed the job in the time they outlined & it looks great. i would use them again and recommend them to anyone. Thanks Hopkins Auto Body Pros: Fast , Reliable, Worked with insurance more

work was done to perfection and vehicle was done when promised. i will not need to use them again because i am going crash free. more