Hitech Autosound INC

Please do not even go there. They are unprofessional, they don't even know what they are doing. I took my Brand New Nissan Altima to install the radio and a back up camera. They end up messing my car to a point that it won't even start. I had to take it to Nissan Dealership to fix it. I still have electrical issue on my new car. Don't go there please. Don't let Aron or Joe touch your car, you will regreat it. If you have a brand new car don't take it there. I don't even think they are certified!!! more

After installing tint on two windows of my car, they quadrupled the price to finish it across the other two. Requested a callback from the supervisor, and one never came. Their prices are not clear and not written down anywhere. They have a sign out in front of their shop saying ""Tint $79"". One guy (The installer) says that’s for 2+back, the next day the other guy says it’s just for 2 windows. ""So... ok. can I get the last 2 windows done for $79?"". Their reply (after doing two windows) is ""no sir, you can’t have the other two, because our packages start at $249, plus the extended warranty"". That deal doesn’t apply to me for some reason (that wasn’t explained, hence me requesting a supervisor callback). Aside, the ones that they did do were very disappointing. The tint edges weren't cut straight, an abnormal amount of visible dust was left under the tint, and large bubbles appeared within a few hours. I brought these items to their attention, and they said I should have bought the extended warranty, as those defects weren't covered (extended warranty is the most expensive warranty I've ever seen offered as a percentage of the original work done, something like 80% increase in my case). Highly disappointing craftsmanship, and bad business ethics all around. more

It's great to still find a local shop with a friendly knowledgeable staff. I knew i needed a new radio, but who knew what adding a subwoffer would do. These guys did!. Not only does the Bluetooth work amazing, but my tunes never sounded better. They seemed pretty busy when i showed up without an appointment but KC promised i would be done by the end of the night.They had to work late that night, and i went home happy. Thank you to all of the staff that helped out, including bald guy behind the counter, whos name i never got. more

About six weeks ago, someone decided they needed my car stereo more than I and left a gaping hole in my dash. On an errand today, I passed by HiTech AutoSound in Kent. I was tired of looking at the empty cavern, so I decided to stop in on my way back by. I'm on a low budget and considered it an exploratory mission. Wow. Am I glad I found them! This is a well run, honorable shop. At my age, they are young boys to me, but -- man, do they know how to take care of customers. I told them I was in a hurry and on a budget. I had a dollar figure in mind and they quickly quoted about 25% below that number AND squeezed me in between a couple of other jobs. Oh, and I also had my huge, 10-year-old German Shepard in the car and they welcomed her like she was a paying customer. An added bonus was the owner stopping in while I was there. His 12-year-old son jumped out of the car and said, ""Is that your dog???"", and proceeded to pet her, play fetch, and completely charm us both while the job was completed. Can't say enough about the place. Joe, Kevin and Calvin. Be assured you will be taken care of. I certainly was. more

They are a friendly group of professional guys. The cost was reasonable and there were no hidden cost. My install was done in a timely manner. They offer high quality parts and accessories, window tint, alarms, and sound systems.I would go to Hitech Autosound in East Kent for all my auto sound needs. So should you! more

When I walked into the HiTech on a Tuesday evening I had a good idea of what I wanted. I was looking for an in-dash dvd player, an alarm system with remote start, and tint. I knew the exact dvd player that I wanted. I didn't have a preference on the alarm and tint, I just wanted good quality. Joe seemed very knowledgable and even referred to his own vehicle which eased any apprehension I may have had about these products that I wasn't sure about. He even did a demonstration of the remote start with his own vehicle. I dropped my car off the next day when HiTech opened at 10am. I was told my car would be done the same day around 6pm. I left my house in Covington at 6:15pm and headed to HiTech. I received the call that it was done at 6:30pm. I was walked thru how to operate my new toys by Joe. He's really charming and easy on the eyes. ;)~ I'm very please with my products and service. I would highly recommend HiTech Autosound in Kent, WA for all of your car audio, alarm, and tint needs. more

I am a very high end car audio enthusiast. I have been installing custom stereos in my cars since the late 80's. Most installers with high standards are gone, victims of the I-Pod generation and the economy. It is hard for places like Hitech Autosound to make a living because people like me are few and far between. However, having used them twice now, I can personally tell you if you want quality work done, honest work done, this is a very good place. In fact, it is the ONLY place I would recommend in South King County. And they are honest. They actually refused to do some work that would have cost me more money, because they felt I did not need it. That is worth the trip just for that kind of honest. Car Toys has to do volume to make money, and their installers are a revolving door unless you happen to find the few really good installers there to work on your car, if they even work for them any more. I have had work done by Car Toys. I prefer Hitech Autosound for all my car installations. So trust me. I hold very high standards for car audio and alarm installation. This place meets my high standards. Ask for Joe. more

Came in looking to add some much needed low end to the stock system in a '11 Hyundai Sonata. Joe @ Hitech helped to pick out a sub, amp & hi-lo converter to maintain the stock look in the car. Install was done on the spot, installer was pretty confident in doing the under-the-seat install as there was plenty of clearance space. Car was finished in reasonable amont of time and the install looked clean. All the trim pieces put back correctly and everything worked as it should. Should mention I wasn't 100% satisfied with the sub (RF R2) at the initial purchase. Joe told me to try it out for awhile, if I don't like it - bring it back and he'll credit it towards something else. Sure enough, 6 days later - brought the sub back. Upgraded to the sub I should've selected from the beginning (RF P3). Also, brought up one very minor install issue (Yes, I go through every install done in my cars and I am VERY picky.) While it was completely dead in the store - Joe exchanged & swapped the sub, corrected the minor amp install issue and even secured the sub enclosure better in the trunk. Can't say enough good things about these guys - they do good work and they are very easy to work with. The installation quality is top-notch (unlike the mickey-mouse install quality from the ""big boys"" in town.). Conveniently located for me (within 2 miles of my house and on the way to work), folks who believe in their product and lots of things to do in the area if you have to wait around. Not the easiest to find for people who aren't from the area - small sign and storefront isn't marked well. Plus, the store and garage bays are perpenduclar to the street. But, it is a hidden jewel in the Kent area. more

Stay away from these incompetent installers. I was told over the phone that they had over 10 years experience with installing alarms but that's all a lie. Paid for a top of the line compustar alarm with proximity sensor for my 06 accord. The installation time would only be 3 hours max. Well that was totally off. It ended up taking 1 day, an overnight stay in the shop, and extra 2-3 hours the next day. Joe doesn't have the courtesy to make a call and tell you about the status of your car or that it will take longer to install. If you call him up and ask about your car he will hang up and blame it on reception. After being lied to and getting a smirk from the installers; I received my car. When I received the car it looked like everything was functioning correctly well I was wrong. When I got back home my car wouldn't turn off. I put the key back in the ignition and tried to turn it off again and it still wouldn't turn off. I had to actually remote start it again with the remote to turn it off. It was programmed for manual reservation mode when my car is an automatic!!!! Called up Joe and he asked, ""Is the car a manual?"" I said, ""No, it's an automatic!"" He and the installer should of known this since my car was in the shop the whole day and night earlier!!! Told me to bring it in to diagnose the problem. I already knew what the problem was but Joe lied and said that the e-brake wire came loose when the installer diagnosed it. So basically before handing over the car they don't bother to test it to see if everything is working correctly. I would not recommend these guys to anyone. I should of just went to Cartunez in Lakewood and saved myself the headaches of being lied to and making 4 trips back and forth to Hi tech. more

I went in for a amp install ...not knowing what i needed they were very informative and helpful...i was then able to make the best choice for my application...the install is clean and impressive...thanks to nick and kasey i am happy and will return in the future... more

I was SO disappointed after coming to Hi-tech Autosound. I needed a remote start install on my new car. The guy at the desk, Joe, seemed pretty knowledgeable of Compustar alarm systems, and after reading other reviews, I felt pretty comfortable leaving my car there. But when I came to pick it up, I noticed the antenna was not attached to the front window as it should be. I called the guys back over and they fixed it. Then, I noticed a piece out of place on the steering wheel was not attached properly. Again, I had to call the guys back over to fix it. After that, I came across even more problems. The heaters were not working...and then the lights would not come on... (this is a 2010 vehicle) and an hour and a half later, the employees seemed aggravated at ME for their own sloppy jobs. I'm not usually that picky of a person, but now I can't help but wonder what kind of slop is under the hood. I don't recommend... more

I went in to get a remote start installed. They were very busy but they were able to install in that day even thought I just dropped in. Joe was very knowledgable about which product would be best for my car at the price I could work into my budget. He answered all my questions in a way I could understand. I will definately be back!!! Pros: Customer service was awesome Cons: Wish they were in Bellevue more

Very Helpful in helping me Select the Product that suited my needs. The Install was completed in a timely fashion and every thing has worked correctly from day one. I will return to this store in the Future when I out grow my current setup. Pros: Nice Sale Floor Great People more

I drive a benz and the only person willing to put my h.i.d. lamps in where Nate and Mark. although it was not free it was worth every penny. Great work and a good value. thumbs up here. Pros: nice store with friendly funny people! Cons: hard to pull in. more

THE PEOPLE AT HI TECH SOLD ME WHAT I REALLY NEEDED AND INSTALLED IT QUICKLY! Pros: GREAT SERVICE more

Shane and Nate are very helpful they know everything.The customer service is fantastic and there very helpful these guys rock! Pros: they can do anything more

I have worked with many car stereo shops in the past. None of them compare to Hitech Autosound. These guys are the Best in the Northwest. They have a great selection and fair prices. The sales person was great. He really new his stuff and was a great help in picking out what would be the correct gear for my new car. The install work was great and done in a timely fashion. I can't say enough about these guys they have earned my business for life. Pros: great help from sale person more