Ok, so despite the fact I won't name names, every guy behind the service desk (and I have\r
interacted with 3 fellows) have been solid.\r
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The wait times are not long for service, there is shuttle service to local towns (i live in newton, \r
and got either a loaner car or personal drop off home 4 miles away), and the service is technically\r
good. I have had new tires put on with balance and align and got a nice explaination of how\r
off the camber was on the tech readout, explained!\r
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They do treat you with respect. Waiting room has 2 nice lcd tvs and internet.\r
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Downsides: The waiting room is loud and sometimes crowded.\r
The physical location in allston stinks: getting into the parking lot is difficult, very crowded by cars.\r
The local traffic is horrendous -NEVER go there during rush hour, you will want to die.\r
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Would give it a b or B+ but the location makes the experience more like a C.\r
Oh well.\r
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