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Gurnee Hyundai

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6251 Grand Ave
Gurnee, IL 60031

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(847) 249-1300
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Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Reviews
( 98 )
( 6 )
( 5 )
( 5 )
( 6 )

Best

My needs were very basic - I just brought my car in for an oil change - but they were able to get it in right around my appointment time, and completed it fairly quickly. The only...

Worst

THE OIL LEVEL ON DIP STICK WAS NOT CHECKED AFTER FILLING WITH NEW OIL AND TOO MUCH OIL (~2 PINTS OR MORE) WAS ADDED FOR THE PAST ALL OIL CHANGES. THE DIP STICK HAS PERMANENT MARK...

Awesome 9/9/2014

I truly appreciate the honesty of the service dept. -David is truly a blessing for me & my car. It is very important to me to know my car is being taken care of properly. keep up the good work! more
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Prompt service and attention to details 8/15/2014

Went in for an oil change, everything went well and was told of two areas of concern, but was not pushed to get it done there. Do not like pushy peoples. more
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OUTSTANDING SERVICE. 8/13/2014

It's ALWAYS a pleasure to get my car serviced there. OUTSTANDING SERVICE, and very freindy staff. I actually enjoy spending my money there. more
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Quality service and excellent advisors 7/23/2014

Had both of my 2010 Hyundai's recently serviced at Gurnee Hyundai. Easily made appointments; service timely; advisers knowledgeable and courteous; more
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Service 7/21/2014

Decent service for an oil change, but it took a very long time even with an appointment. more
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Editorial review from Citysearch 7/9/2014

Tom is a professional, knowledgable sales associate...really knew the vehicle and I ended up purchasing a Sante Fe from you folks. I was also impressed with the General Manager who had to iron out a few details on the vehicle...but we got it done and I would recommend your dealership to others.\r more
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Oil change and filter service 6/27/2014

The oil change service included a multi-point inspection and free car wash. Everything was completed within a reasonable amount of time. more
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Fabulous 6/19/2014

Could not ask for a better representative .. He made the entire experience easy and satisfying!\r Len, and Adam put a new face o the stereotypical "car salesman"! I hope they will still be around when we are ready to trade in our second car more
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Friendly and clean place 6/17/2014

It's not the place that annoyed me, but the terms of my warranty that we're never told to me when I bought the car. It was a demo on the show room floor with 5000 miles. I was not told that the warranty did not start when I bought the car. more
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Editorial review from Citysearch 6/16/2014

Excellent customer service start to finish. GM Adam was great as well. Very happy with the whole experience! They were both very honest and helpful throughout the entire buying process.\r more
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2 hours for a oil change 6/16/2014

This place lies to you and they didn't do the multi point inspection they told me they did I had a rear light out and they did not even see that more
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Excellent service!! 6/14/2014

Any service dept. request has been handled with exceptional and professional service....David has always provided awesome care for me and my Elantra!!! more
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Editorial review from Citysearch 6/3/2014

Jim Gass and the Sales Manager, JJ were very friendly and welcoming when I came into the dealership. The details of my trade-in and new lease purchase were clearly defined and explained throughout the entire process. The questions I had were answered directly and completely. Jim was knowledgeable, helpful and extremely efficient from the time I walked in, until the time I left with my new car. The paperwork process was also seamless. Overall, an enjoyable experience.\r more
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Very Pleased 6/3/2014

salesman ez to communicate with and knowledgeable.--friendly . We were happy or we wouldn't have made the purchase. Jim Gass was our salesman too.. Adam salesmngr was really helpful and helped the pricing. more
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Great Customer Service 5/29/2014

A++ To ALL of the staff at Gurnee Hyundai! "Best service EVER!!" more
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The Best Service 5/28/2014

My experience here has been great. Jim has been extremely helpful and was, in no way, pushy. He worked with us to get the best deal possible. I never felt that I was being treated less than an equal. Just an all around fabulous experience. more
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Editorial review from Citysearch 5/26/2014

We came here with a specific knowledge of what we wanted, and the people here were great at helping us find cars that matched our descriptions and price range. Christie worked very hard in getting us what we reasonably wanted; she explained things very well and introduced us to another man.\r more
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Gurnee Hyundai is part of the largest dealer group in Chicago, with numerous customer and service awards!

Owner Message

  • At Gurnee Hyundai, we strive to make customer service our top priority. As a member of the Bob Rohrman Automotive Group, we have access to the largest used, pre-owned, and certified vehicles in Chicagoland. Gurnee Hyundai has Certified Hyundai, Hyundai Parts, Hyundai Service, and New Hyundai. Gurnee Hyundai offers special incentives, deals, and leasing on Hyundai Genesis, Accent, Sonata, Santa Fe, Tucson, Veloster, Elantra, Equus, Veracruz. Gurnee Hyundai serves Chicagoland, Gurnee, Wisconsin, Cook County, Lake County, DuPage County, Will County, Chicago, Western Suburbs, Northern Suburbs, Aurora, Naperville, Arlington Heights, Palatine, Schaumburg, Woodfield, Libertyville, Wheaton, Evanston, Highland Park, and Illinois.

Additional information
  • Hours: Mon-Fri 7am-9pm, Sat 9am-6pm
  • Payments: American Express, Cash, Discover, Master Card, Visa
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