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Frymire Home Services

4.7
1644 reviews
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id: 27751736
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2818 Satsuma Dr
Dallas, TX 75229

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(972) 367-0004
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Reviews
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Best

Masis explained why he recommended I purchase a new faucet rather than repair my present one. The make-up of my present one has a characteristic that gives out in a short period ...

Worst

Quality of work seems good, however, not any better than Baker Bros and costs for equivalent work was about 50% higher.

Perfect service 5/16/2014

Y'all arrived on time did the work in a very efficient and quick manner and I felt very satisfied What I didn't like was this review where I had to fill out my name I address my town and my email address you already know that more
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very happy with service 5/16/2014

Found and Fixed problem when it wasn't immediately present. more
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Require customer to make financial required decision before needed. 5/13/2014

The policy of requiring the customer to make s financial decision to purchase filters and stock them before they are potentially needed even though I pay you over $300 to clean and check the system and install needed filters even though I pay you for the filters, if needed. You had over 2 months before my appointment to make sure that you had the filters available if needed, not to sell me filters before hand whether needed or not. This policy on filters has changed since I started using your service. more
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So far great... 5/13/2014

The same person came who had been here last year went over my needs. He did a wonderful job last year on units that are far from young. Hopefully, what he did this year will make it work properly and make it last some time longer. more
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Great Service. On time, courteous tech. Will recommend. 5/12/2014

Great service. Tech arrived earlier than I thought, which was great. He called ahead and let me know when he would be arriving. He was courteous, and explained what he had done during the maintence check. Informed me my unit was good, which is great since summer is coming. Will recommend, again. more
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The service man was propmt and effecient. 5/12/2014

The service man called ahead of arrival as we requested. He got to work promptly and told us what issues were in question and addressed the problem immediately. more
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Effecient, and thorough,. 5/12/2014

Also has excellent scheduling service and "on the way" phone calls. I'll stick with Frymire more
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Excellent! 5/12/2014

Leo Lopez did a great job. He was very knowledgeable and efficient!! more
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First Class Service 5/12/2014

There are other quality service companies out there, but I have yet to work with any that treat the customer as well as Frymire. From the awesome southern ladies who answer the phones, to the smart, PROFESSIONAL servicemen who come into my home, I always feel like my needs are a priority to them. I like getting a "30-minute head's up" call that actually comes 30 minutes before they arrive, accompanied by an email notification in case I miss the phone. I like that I get receipts emailed right from their iPads. I REALLY like that every single technician that has ever worked on my house is a long-time employee, and truly knows his trade. These guys have never tried to upsell me on a product I don't really need, and, in fact, seem to care very much about keeping my current systems running efficiently so that I can avoid costly replacement before it is actually necessary. It makes me very happy to be able to support a local business that has earned its reputation, and is such a great asset to the community. more
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Very good overall. 5/12/2014

Thought maybe we could get by with replacing faucet washers but ended up replacing entire faucet stems. Wasn't shown old stems to see why new washers wouldn't suffice but am okay with just taking the Tech's word for it. more
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always can use teaching to the customer 5/12/2014

Listening to the customer and getting verbal feedback to make sure they understand. more
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Excellent Service 5/12/2014

Dean did a really thorough review of my air conditioning system. He provided superior service and I felt really comfortable with his anaysis. Very easy to talk to and explained everything really clearly. Can't say enough good things about Dean. more
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Gave a thorough report after inspecting the system. 5/12/2014

Appreciated time spent. Checked filters as well as the AC system inside and outside. more
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Have service agreement..ok ac inspection. 5/12/2014

Toilet repair unreasonably priced. Recommend reading Sewell's book "Customers For Life" RESPONSE FROM Frymire Services Inc: Mr. Badorek, Thank you for your feedback. Regarding our plumbing pricing - as a company we strive to operate to the highest professional standard and provide the best possible customer service at a fair price. When our professional service technician or plumber arrives at your door, many costs have already been incurred just to get him and our truck to your location -- ready and able to complete the job and not just simply the time spent on the job. Our prices accurately reflect our costs and enables Frymire to continue as healthy ongoing business concern, serving our customers and community with the highest possible level of service. Regards, Tom Frymire P.S. And thank you for your suggestion on Carl Sewell's book, "Customer for Life". It is a good book! more
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Good effort was put into getting the job done. 5/9/2014

He took whatever time was needed to service both inside and both outside units. more
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See comments under Review Body.....not sure what the difference in these fields is. 5/9/2014

The service from Frymire was exceptional. From scheduling the appointment to the actual service, your staff was exceedingly helpful and professional. There were two young ladies who I worked with at booking, than rebooking appointments because of unforeseen circumstances on my end. There were great. And I can't say enough good things about Jeff Castiglione their service technician. He was impressive. Jeff was on time, thorough, knowledgeable and extremely professional. I'd recommend Frymire in a heartbeat. more
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Had a great experience with Frymire! 5/9/2014

Frymire was straight with me regarding my 12 year old furnace. They didn't try to sell me a new furnace or sell me parts since it was 12 years old and still humming along. They are very honest ! more
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I recommend not using the word (required) but (strongly recommnded). Softer approach 5/9/2014

Charlie R. was the ultimate knowledgable and pleasant person to work with. He was very helpful in explanation of work performed and opportunities relating to preventable maintenance. Thanks sir. more
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Editorial

  • Contractor service for the greater Dallas area works on air conditioning, heating, plumbing, electrical, refrigeration and more.

  • 12/22/2005 Provided by Citysearch
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