After three+ years of running without any issues, my external hard drive, which I use everyday and has all my music, photos, and work history, did not boot up. There was that moment of panic, thinking EVERYTHING was gone, but after looking online at a few places to bring this hard drive, I found FlashFixers through the BBB page. The fact that I could drive to the business to drop my drove off, versus mailing it to some other place in the US, was a very large point in favor of trying them out. They were professional all around, quick to reply to any questions I had, willing to explain the steps needed to take to diagnose the issue, and contacting me when one portion of the recovery process was finished and the next was beginning. Within 1.5 weeks of the initial diagnosis, I had ALL my data returned to me (one a new HD), and life is continuing as if this whole failure had not occurred! Thanks again, FlashFixers, for the speed, communication, and up front information regarding price, time, and possible success rate!
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