Dermot Realty Management Co

hi\r \r ive been in my rentstabilized apartment for 14 years….not sure exactly when dermot took over from other landlords but sadly they are an improvement over what we use to have…any NON EMERGENCY repairs never happen or take months or years…ive been trying to get a bathtub drain snaked (unclogged) for one month…..there was also a major repair to kitchen floor which i had complained about for 2yrs and i finally submitted request to DHCR to fix it and dermot finally came in and did a coverup job rather then fix the problem at its cause (to save money of course) so needless to say the problem is back….other then getting repairs done in a timely manner i havent had much problem with them….and this would be fixed if they reduce the # of apartments the super is in charge of (which i believe is an entire block of 5 story buildings)….anyway i would avoid renting from them if you have a choice….maybe if you move into one of their new buildings where you pay market rent they are better too you? more

REAL ESTATE RAPE! Over priced. For SoHa (south harlem) $2,000+ a month for a two bedroom where only one of the rooms is actually livable (other room has no heat or light). Heat intermittent, rats all over the lobby--- Call the super million times before a call back and then he never shows up. Kitchen sink water is ice cold. They take advantage of students who need a safe a reasonable place to live. The company should be ashamed to operate with such little integrity. I would rather lease from Hitler! more

Absolutely awful company to rent from. Dermot never responds to issues their tenants bring to them. I have waited for over 3 years to have my heater fixed. Hot water has never worked properly in the kitchen. There have been many landlords over the passed few years, and some of them have helped with small issues like broken lights; but large, important (and costly) matters are shuffled around and forgotten about by management. If you call the number no one answers. Plus they have added late fees onto my payments for months when I absolutely did not pay late. I can't wait to move out from under Dermot. They are criminals who hide behind legal loopholes and red tape. more

This is my first review on Yelp. In fact, I signed up for Yelp just to post this review. Dermot is the worst management company in Manhattan. I've lived here for over five years with 3 different management companies. It truly is slumlord management. A few notes: 1) Don't bother trying to contact Dermot via phone. They will NEVER pick up. Instead, you will probably have to go down to their office in person where the receptionist will tell you to call to make an appointment. That is when you start shouting until someone in a position of authority hears you. This is probably the only effective way to speak to Dermot. That being said, most of us work during business hours and can't just go to Dermot, so your issue will probably never be resolved. 2) The buildings managed by Dermot are completely unsanitary. I have lived here for about 1 1/2 years and this is what we have experienced in our apartment: a) Roaches in the apartment (large and baby sized) b) Mold growing in the bathroom c) Mice (they are a new addition - just arrived, more than one) d) Bedbugs in the building e) Rats that scurry into the common garbage bin areas and the basement (you see the lurking around the sidewalk and night and pray that you can make it up your steps before they attack you) f) Ceilings falling in (yes, this is exactly what it sounds like) g) the alleys really are deplorable. as i write this, 2 men are cleaning the alleys behind and between our buildings. they are both shouting about how this is the dirtiest cleaning job they have ever worked on. 3) Dermot charged late fees on our rent even though it was mailed on time. Tried to resolve the issue by sending them multiple notices. Six months later and the late fee still appears on our monthly rent statement. We spoke with some of our neighbors and they had the same exact issue. Perhaps Dermot was low on money and decided to charge all building residents a late fee this one particular month? I wouldn't put it past them. In case you're wondering, I am a very clean person. My roommates and I should not be the targets of the gross things seen in our apartment. We clean regularly. Bottom line: Spend that extra $100-$200 on rent and live in a building owned by, well any other management company in Manhattan. more

I have read all of these reviews and agree with every single one, so there is no use re-hashing. I will say that I will tell everyone I know (they already know, let's be serious) to never rent/buy one of their properties. I rent currently and know they have units for sale. Never in a million years will I ever deal with these people again. Do yourself a favor, and don't. more

This company bought my building and although my rent is stabilized and I pay each month I get letters slipped under my door claiming I have not paid in two months and treatening lawsuits. I believe they sit on checks to make a case so I began making budget transfers so my bank automatically pushes the funds and I am not waiting for a cancelled check to prove I've paid. Still the notices keep coming... more

Here is the little secret... many of their buildings receive tax abatements folks... look it up (J-51). If you pay market rate in a Dermot building, you may be entitled to a rent stabilized lease. Now, they will rape you on the amount of the rent stabilized rent because more than likely they supposedly did some lovely gut renovation to your apartment right? Just file a complaint to the the DHCR, you can get a copy of the all the invoices and call the DHCR to get a history of the rent history of your unit. It is a pretty tedious process but worth it to look into. J-51 - look it up. more

Just got back my deposit check from them with bogus deductions. They charged me over $350 dollars for a ""cleaning fee"" and ""damage to walls and floor"" These are bogus charges, the place was immaculate - clean enough so that I didn't think I needed to take any pictures. Jokes on me becuase they told me it was a pigsty and stole the money. Had I known I would have left it in horrible condition. Shame on your dermot....stealing peoples money like this.... I would steer clear of them as landlords and try to find someone else.... more

Hi, I just put an application and deposit in for this building. The apartment is beautiful, but now I am so worried after seeing all these reviews. Do you think I should back out of the contract? I probably wont get back my deposit it sounds like. Anyway, any suggestions or did anyone live in that building? did the bed bug problem get resolved, because I really don't want to deal with that. My current Management company SW Management is great. Thanks, Amanda more

I will echo everyone's sentiments and agree that obtaining any sort of help from this office is near impossible. I am now on my third attempt to reach someone there after many unreturned calls, unforwarded messages and just general lack of customer service. For such a large office (as I saw upon my lease signing two years ago) I seriously question what the staff are doing. They are fortunate to have such nice properties that speak for themselves in location, etc., because the Dermot Management sure does not. I am currently pending an application to the Better Business Bureau to remedy all of my issues. more

Horrible more

This is the absolute WORST management company I have ever dealt with. No one ever answers the phone, they waste your time trying to chase some one down to answer a simple question. Never send anything needed on time, taking me FOREVER to get my deposit returned... overall just horrible. I live in a new building now managed by a company that has even more tenants to deal with that Dermot and they do it seamlessly, the absolute opposite of this company. Every time something needs to get done, they blame it not being done on other people being fired, F MINUS.. DON'T LIVE AT ANY OF THEIR PROPERTIES!!! more

I live in 122 st and Amsterdam very close Columbia University. the company manages the whole block from 122 to 123, and from Amsterdan to Broadway. They tried to make the look of the building very nice, but once you move in. They did a terrible job on maintaining the building; fixing problem in your apartment. No one response to the call, no one return your email and message. Now we have bedbugs problem, because the company didn't try to fix the bedbugs problem upstairs for 3 months last September. Stay AWAY from them!!!!!!!!! more

Been living in Dermot's East Village building for past 3 years. Super is great. Keeps the building clean even though some of my neighbors are inconsiderate (put the trash in the garbage bin... not next to it). Had a problem with my toilet that he fixed the next day. Have only had to call the office twice. Once for the toilet and the other time for a noise complaint. Guy was friendly and had the super take care of the toilet issue. Supposively sent a letter to the people down the hall about the noise. They have also painted the hallways twice over the past 3-years. Things looking good. Pros: Super is awesome more

Stay far FAR away from any Dermot properties. You will have to fight them to get your security deposit back. Also, maintenance requests are not answered, phone calls are hardly ever returned and their ""receptionists"" are incredibly rude. You will always be transferred to a voice mail, good luck getting a live person past the initial rude person (if they even answer). Pros: absolutely nothing Cons: rude employees, unreturned calls, fight to get back deposit more

If you want a nightmare then rent from the Dermot company. They have buildings all over Brookly, Queens and Manhattan. I used to rent from them at 2305 30th Avenue. In my 3 year stay there - the ceiling in the bedroom developed leaks and fell down. Repeated calls to the management company over 3 months were ignored. The bathroom ceiling also developed leaks to the point that fungus was growing out of it. I had mushrooms growing upside down from the ceiling! Finally it too sagged and collapsed. The only saving grace was the super - whom if I begged and cajoled would show up to fix the apartment after 5-10 phone calls. I moved out 4 months ago and they still have not received my deposit back - these people are the absolute scumbags you can find in the real estate game. Their size and organization of their scam befuddles the mind. Their whole company is organized to avoid all responsibility like maintaining and fixing their apartment buildings and extract as much cash flow from their operations as possible. In my building they would keep the heat off and the hot water at the lowest temperature permitted by law. In the mornings one would have to run the water for 10-15 mins before it would run hot! The story is that the city has fined them for violations but they use every trick in the book to avoid paying the fines. Even when they were forced to pay the fine the amounts are piddling compared to the size of their violations. Please do yourself and society a favor and do not rent from these people - they give all humanity a bad name. Pros: Horrorland adventure Cons: Read below more

I joined CitySearch only to write this review. I grew up in NY, and have moved back here since college. My fiance and I live in a fancy looking building by Columbia, 230 West 107th... and I honestly would rather live someplace far less nice than handle their crap. Listen to what everyone says. They WILL NEVER return a phone call. They will almost never answer a phone call, and if they do someone will be so rude that you want to hang up yourself. The heat is unreliable. The super is invisible. We signed an addition to our lease for a storage space in the basement, that we'd get for six months free and then pay for the next six months. We moved in July 1st, started calling and writing to ask for the key July 31st, and don't have a key to this day. I would put money on getting charged for the storage space on our next rent, and I wouldn't be shocked to discover that when we refuse to pay for it, they behave outrageously. Just stay away. Pros: Nope. Cons: Where to begin? more

@ shotts171 - I'm also looking into signing a lease in 115 East 116th St. Do you have any advice you can share with me? I love a place they showed me but am obviously having doubts after reading these reviews. Can anyone shed any more light on to this mgmt company?.. perhaps some positive feedback? You can contact me here: joseph.fernandez08 (at) gmail (dot com). thx. more

the only professional person I talked to is the rep that rent me the space. Ever since i moved in, i am never able to find the property manager even after leaving numerous messages. No one ever replies phone messages nor written notice about anything. It is rather frustrating when you have inquires, request for maintenance or lease question. I only receive a call from them when they want to show my apartment to someone. Cons: good luck finding someone to answer you more

they are the rudest people i've ever seen in my life. specially, a lady at the lease signing was extremely rude. on the phone, by email, she does not know how to talk with people without making us feeling bad. i feel sorry for her that she doesn't even know how rudely she is talking. she told me that she is the only person who is taking care of lease siging for all of their NY property at her company. she seemed like she was very proud of herself. but, she doesn't even know how to talk with people. it has been more than a month since i moved in. the apartment itself is ok. i have not received the lease yet though.. i asked her if they sent it out already because she told me it would be mailed out in 2 weeks after moving in. but, of course she told me that she was not handling it so i should not ask her. but the only good thing is that at least she gave me the number where i should contact with. after keeping emailing her for 2 weeks, i finally got the number i can make a call to. more