Dawn Electronics

Do not bother. Outside work takes precedence. \r \r Computer left for 3 weeks. At beginning of 2nd week, it was stated that repair had begun. A week later it was still hooked up to diagnostic equipment but repair had not begun. I picked it up and took it elsewhere. more

Very professional service. My printer was checked to see the problem. After looking at it, I received a call and was explained my options for repair. The repairs were done after I agreed on them. Outstanding, printer works great. more

I'd give this place zero stars if I could. I sent 2 projectors and a $240 deposit for them to look at the equipment and tell me if they could be reparied. I did not hear from them for weeks. After calling THEM repeatedly I got a call back from the tech, who could not seem to tell me a simple answer: Can it be reparied and if so, when/how much? I finally got an answer 2 weeks ago (this is nearly 3 MONTHS from when I sent them the projectors) and was told yes one can be reparied, for $240, and I'd get a call at the end of the week. That was 2 weeks ago. Now today I called again, and nobody would talk to me. Everyone was out, and the receptionist would not tell me who this tech's boss is. Tonight I was left a message that they fixed it like they said last week, but it still doesn't work so they have to start over. WHAT???? I am done. It has cost more in my time dealing with these people who can't seem to do business than it would have to buy a new projector. Or three. Which is what I'm doing. I hope Dawn Electronics will use the deposit to get some communication classes for their techs, if there even IS more than one. more

These guys are the only ones I could find in the ATL area that will work on Epson printers. Deanna is very, very professional, knowledgeable and efficient. It took them a couple of weeks to find the problem(s) so it took almost a month to get my printer back, but this was partially because they had to send it to Epson for a re-furb because of an electrical problem. The printer works better than ever before. Deanna always showed care in helping me out. It wasn't cheap, but ultimately cheaper than buying a new printer. Pros: very thorough, persistent in complex problem solving Cons: took a long time more

Took personal time on Friday evening and Saturday to speak to me at great length! Got my part overnighted and I picked it up 24 hours after I ordered it! Helped me out a great deal, I will always be calling Woody first when I need something for my printer. more

Kept projector for 3 weeks and did not even look at it. Worst repair service I have ever used. Seemed annoyed that I wanted to know why they could not give me a time frame to even as to how long it would take to even inspect the projector. Do not do business with this company. more