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Crest Infiniti

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2501 N Central Expy
Plano, TX 75075

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(972) 422-1100
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Reviews
( 59 )
( 42 )
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( 2 )

Best

Purchased a Q50 in October. I guess someone scratched while test driving it and I never checked the car because it was getting dark when I test drove it and never walked to the pa...

Worst

I went to lease a new 2011 Infiniti G37, and it has been a giant headache ever since. I entered the dealership with my cosigner, and we were both told to sign all papers digitally...

FANTASTIC EXPERIENCE 7/26/2011

Gideon was fantastic. He made our car buying experience a real pleasure. Everyone was great!!! more

Gene is great! 7/22/2011

Our service rep, Gene Reaves, is the reason we have been repeat Crest Customers!!! more

Nice Service! 7/20/2011

Great service! Very knowledgeable! Highly recommend Crest! more

Wonderful Staff! 6/28/2011

That was the best car-sale transaction I’ve ever experienced. Anthony Sabu, Kevin Hatfield, and everyone else I dealt with were great! Other employees even directed me to a local CVS store to get meds for my allergies. more

Crest treated my very well. 6/13/2011

Danny, the GSM was very friendly and made me feel like he truly appreciated my business. more

best service department 2/28/2011

Best service department and treated like a celebrity, I guess this is why its totally worth buying a luxury car.. I love every bit of my service department every time I come in. more

5 stars 1/31/2011

Sales associates all here are extremely knowledgeable about the products and are very professional. No haggling back and forth straight to business and really made this an original experience. more

Always good to me 1/5/2011

Bruce Rollins is the reason I continue to deal with Crest Cadillac. He always does an outstanding job for me and my family. Thank you, Ted more

Outstanding Service! 11/27/2010

Happy to say my wife and I just had the best service at Crest Cadillac, we bought here last year but moved away and we’re here for the holidays and glad I came to visit service again, this service department is unbelievable they tend to you immediately, take care of you, honest, greet, I feel like we cant say enough.. the waiting area is very nice, coffee is hot, service is OUTSTANDING! Wish we lived back here again, we don’t get this kind of service anymore. THANK YOU ALL FOR WONDERFUL SERVICE AND HAPPY HOLIDAYS! more

Glad I came here 11/8/2010

I purchased a new car, Inifiniti G25. I was extremely happy with the service and honesty I received from Talon. I dislike the car buying process and communicated with Talon via email and phone prior to visiting the car dealer. Talon was upfront with the price, interest rate and payments as well as my trade in before I agreed to visithim at the Crest dealership. I was there about 2 hours and it was a painless process. I would refer friends and family to Crest and Talon because of the positive experience. I expect to purchase another vehicle in a couple of years for my spouse and Crest will be our first visit. more

Great dealership 10/17/2010

We went to research the Cadillac SRX trying to find a car that fit our needs and budget. We had several vehicles in mind; Volvo XC60, Nissam Murano, GMC Acadia and the SRX. Tony did a great job showing and explaining all the details of the SRX, he made the experience fun and exciting. We told him that our decision would take about two to three weeks and he was understanding and not pushy at all. We went to all the other dealers and were just about set on the Volvo and decided to take a second look at the SRX. Bruce at Crest Cadillac was wonderful staying past 8pm to answer all of our questions and help us compare the two cars. After a night to sleep on our decision it was clear to us that the SRX and the service that Crest Cadillac provides could not compare to the others. Before leaving the lot Tony and Bruce sent us over to Greg Vetrano's department to explain all the features of the SRX. He was patience and took all the time we needed to make sure we were comfortable with the car's features. I would recommend Crest to anyone in the market to buy a car. They understand customer service and know how to make the car shopping/buying experience fun. Oh and they got us a great deal, they worked hard to make the car fit in our budget. more

Excellent dealership 10/17/2010

The reason I gave "5" ratings is because this dealership deserves it. Every person we came into contact with was helpful and courteous. The sales personnel, Nancy and Tony worked for five hours to find the exact car we wanted and worked tirelessly to work out the payments that fit our budget. I have NEVER experienced such good salesmanship. There were no pressure tactics--just genuine helpfulness. I appreciate being treated so professionally. They made me feel important and respected my views on what I wanted in a Cadillac. I will recommend this dealership to everyone. more
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