Countywide Lockout Service

My Daughter in college had a flat tire so we thought ,check online for tow trucks , found this company with awesome reviews, decided to call, explained our situation, called back the next morning, he was there within 30 min, did an excellant job of putting her spare tire on in less than 10 min.Wonderful customer service.will call again if needed. Billy thanks a million, you're ""Great"" Ms Polk Pros: excellant customer service more

After recently buying a new home and having to make several tangible & intangible purchases, I was reminded how SO many businesses out there practice poor customer service and fail to do what they say they will. Billy was a refreshing surprise. Called him at 2pm on a Monday and he was out at my house by 2:45. Was very professional and conscientious of his work. Double checked every lock before he left and even fixed a door that was not set right. I would recommend this guy a thousand times over. Pros: Everything more

Believe all the reviews! I was skeptical at first but just moved into a house and desperatly need to change my locks. i called Billy at 7pm and he was at my house by 8pm. He was able to change all 13 of my locks wihtout a single problem. He double checked every lock and made sure the same key fit all the doors without any problems. He was curtious, efficient and extremly cheap. you cannot find anyone out there who will charge this price and get teh same amount of work ethic out of them. I highly recommend Billy. Pros: everything more

Well believe the reviews about this guy, because he is AWSOME! I called him this afternoon at around 5:20something, and considering it was afternoon rush hour he was at my house by 5:45 and had my car unlocked in less than 2 minutes! No joke. $40.00 well worth it. Not a bad price for central Nashville. GREAT! GREAT! GREAT! GREAT! more

When I recently moved into an older home, I wanted all of the external locks throughout the house rekeyed. With a knob-lock and a deadbolt on every door, it wasn't a small job to begin with. To top it off, some of my locks are probably nearly as old as the house itself (going on 75 years), so they're temperamental, to say the least. Billy came out the same day I called, and completed the task efficiently, making sure to check with me which locks I wanted on matching keys, and matching the colors of the hardware, where possible. Then, a week later, when one of the aging locks started acting up, he came out again at no charge to see if he could diagnose the problem, and make sure that it wasn't his work that was faulty. While he wasn't able to fix it completely (we'll need to find a specialty part from an antique lock dealer), he offered great suggestions for alternatives, spent time explaining exactly what the problem was and how the mechanism should work, and didn't charge us a cent extra for his time. It's rare to find someone who takes that amount of pride in his work, and for that, I can't thank him enough! Pros: Quality work, willingness to ensure product/service reliability more

I needed my new home rekeyed. I contacted Billy, and he came out the same day. He was prompt, courteous, and went beyond the call of normal duty, even fixing one of my locks that had broken. His prices were very reasonable (read: you won't find a better deal); I am completely satisfied and very happy with the results. Thanks, Bill! I will definitely be using him again, should the need arise. more

I was called back as he said he would and then he did a good job. Thanks Billy. First time but I will call again if I need a locksmith. Pros: Good communication and prompt call backs. more

Billy is by far the most thorough locksmith out there. We have been through a few with the older doors on our home and upon seeing the reviews here gave him a call. He followed up as promised on the day we discussed. He spent the time needed to fully dismantle and rebuild our older lock. He was courteous, professional and very thorough..and after having to spend over an hour at our home...extremely reasonable. Billy could be like those other ""charge and run"" locksmiths but he shows a pride and commitment to service in his work that eclipses all our other experiences. You can't go wrong in calling Billy and Countrywide. Pros: service, service, service Cons: n/a more

Billy came quickly to rekey my locks at my home. When he realized that the lockI had bought would not fit the hole in the door, he put the old one back on and made recommendations to me about how to fix the door. He corrected the striker plate and made 5 new keys for me, right there! He was very fast, professional, and his rate was very reasonable! I would recommend Countywide to anyone! Pros: quick, professional more

I was highly impressed by the service I received and will recommend Countywide to everyone I know. Billy was professional, fast, and thorough when installing two deadbolts that I needed at my home. Billy even cleaned up after himself, which I really appreciated and didn't expect. Countywide Lockout Service is very customer focused, and for the service I received, I felt that the price was VERY reasonable. I will most certainly use this company again. Pros: quick to arrive and complete the task, quality work, great customer service, very reasonable prices Cons: none! more

I had never needed a locksmith before, so I had no idea what to expect. I googled locksmiths in Nashville and looked for the one which had the most reviews. I had two houses that needed the locks changed..one in Mt. Juliet and one in Hermitage. I called and Billy came out within 30 minutes. I was pleasantly surprised that his prices were extremely reasonable..he installed the locks, made me the extra keys I needed and now I have peace of mind. I highly recommend Countywide Lockout Service to everyone. more

This was the first time that I've ever had to call for a locksmith. I was uneasy because I figured that I would be given an unfair estimate since I am a woman and there was not a man related to me in sight. I couldn't have been any more wrong. Billy showed up in less than 30 minutes after I called him and went right to work. He was very professional, but yet down-to-earth... he even mentioned that his kids were ticked that they didn't get a snow day like everybody else! He didn't charge more because his customer was a teenager or female... his estimate was exactly what he charged! I would not hesitate to hire him again or refer him to others. He truly is a class act! Pros: Professional, very timely, concerned about his work Cons: Absolutely none! more

The locksmith made it to my residence within 10 minutes of calling him. He was professional and friendly. He had my car keys restored to me in under 5 minutes with no damage done to any of my property. The price was competitive and payment was simple, since he could take cash or credit cards on site. more

Billy arrived within minutes of my call and fixed my front door lock just like new in a short time. In fact my door lock works now better then it did when it was new. I highly recommend him. Pros: Job done in a professional manner. Cons: None. more

Billy was friendly, efficient, and reasonably priced. Will certainly keep his card handy for when I may ever need locksmith services again! more

Called on a holiday, and found Billy to be very friendly and efficient. He met my husband--who was arriving in town without a house key--at our home, on the holiday, at night, when scheduled. Very affordable. Would highly recommend. Pros: Excellent, affordable service. Came on holiday! Cons: None. more

I called at 3:00 p.m. and he showed up and completed within 30 minutes. I was not on location, so he called to tell me what the problem was and that it had been fixed. His rates were very reasonable. I will be using his services again and will recommend him to friends and family. more

This service was super-fast, friendly and affordable. From the time I called until the time I had my keys in hand was less than 20 minutes! Pros: fast, friendly service more

I was in the process of moving and locked myself out of my house and car. I called Countrywide and Billy was at my house in less than 15 minutes at night, even though it was right at 9 p.m. He did a great job and got us into our car so we could get our keys.\r \r Highly recommended and affordable. Pros: Response Time, Cost more

Billy, the owner operator, responded on a Saturday. Being the business owner, as you would expect, you get good service! That is what I received. I found his pricing to be fair, and reasonable, just as he describes. I would suggest you calling Countywide, countrywide, or at least in the Nashville metro area, if and when you need help with your locks, at home or office. I guess he can also help you get back in your car when you need that. Sincerely, W. Frazzini Pros: professional, fair, prompt service more