Community Management Associates

I want to thank CMA for taking over for the prior management company, it has made what I do so much easier to do. more

Paula from Community Management Associates has been doing a great job for the community in Bishop’s Gate. She is professional, so knowledgeable and just not enough adjectives to describe her. She has maintained her professionalism even with some rudeness from a few people. Truly doing a great job. more

Just wanted to write a quick post to thank Kristle and give her a pat on the back for all the great work with us at the association here. I can say she is pleasant and kind and a whole list of other complimentary words. more

CMA did a great job disputing our water bill liability and reducing it nearly $15,000. Thank you so much for the job you did disputing those charges. more

My property has been managed by Community for several years now. I don’t have any issues or problems with the services they provide, ever. I have and still do trust them with my home.es more

These people are taking good care of my home for me. They got me great tenants and the home has not been vacant for more than a week since they took over 2 years ago. more

I have to let you know about some "issues" I am having with Maggie. She is just too nice and perfect for us! She is the "best of the best" and we appreciate her insight, guidance, assistance, professionalism, and down-right kindness. We are so lucky to have her handling WRV! more

I have had the absolute best service possible and wouldn't want to change companies for the world. If you ever need a management company they are the ones to have. more

CMA has been managing my neighborhood since before I moved there in 2003. I had never lived in an HOA before. They were very friendly, helpful and patient with me while I learned the process and got used to the rules. more

We decided to partner with CMA because of the VMS technology and the convenience it offers. With this being said we have had a few concerns that continue to be a source of frustration. The survey function will not allow you to delete or hide old surveys that have votes associated with it, thus the surveys list is unnecessarily long confuses some residents. The other concern was the continued glitch and at this point I will say flaw, that prevents the system from bringing forward prepaid assessments for the current month’s assessment. As a result the Income/ Expense statements at the end of the month often reflects a significantly lower amount in income as a result in this flaw. At one point, this was corrected but the problem resurfaces each month. Another concern is the prepaid amount that is listed on the Balance Sheet is never correct, it has always been significantly higher than what it truly is. For example, this month’s balance sheet reflected $10, 000 more than what was truly prepaid by owners. Lastly, there is a “Pool Keys/Access Cards” line item, Account 3260 that is listed on the Income/ Expense Statement that was removed as we do not have a pool, but the account resurfaces every month and has numerical information associated with the line item dispite the fact that we do not have a pool so there are not funds to be accounted there. I cannot confirm whether there is a glitch in the system or if the “accounting” concerns are human error, but we were afforded the opportunity to speak with several persons in the accounting department who appeared to fix the issue, but as I said early, every month the discrepancy resurfaces and causes and unnecessary amount of confusion and frustration. With this being said, we have noticed the positive difference between CMA and our previous property management company and it has allowed the Board of Directors to function more efficiently. I believe that the start of the new year will allow both parties to better understand what is expected and to be able to continue to im more

I am not one prone to exaggeration, nor one to praise when not warranted; however, I can say without reservation that CMA/Christy Metz deserves 5 stars.Christy inherited a property that, given the economic climate, was and is struggling from community members with unrealistic expectations. Despite months of turmoil and a debilitated HOA board, she has remained professional, courteous and attentive beyond the call of duty. I only wish my own employees were deserving of such compliments. more

Everyone is always great! more

Jodi Phillips is a great representative for CMA and we are proud to have her on our management team. Her experience with other properties has been valuable in guiding our HOA as it makes decisions affecting the Chestatee Community Association. We can always count on her to think through issues and help keep us from making emotional decisions. We are proud to be associated with a professional manager such as her. more

We are pleased with CMA's partnership and services, in particular with our Property Manager, Jodi Phillips. Jodi has demonstrated a willingness to work and support the Board of Directors, especially when dealing with "difficult" homeowners. From a Board of Directors perspective this is crucial. She responds to emails and requests in a timely fashion and is always willing to share her perspective and opinions, in a professional manner without being overbearing. We look forward to our continued, productive partnership. more

I worked with Ian Stone previously at Highgrove Homes. He is very professional, thorough and responsive. His insight has helped us elevate our effectiveness as an association more

Jodi is amazing! She follows through on everything that is asked of her. She has gotten our subdivision on track with our new reserve study. Our number of covenant violations is the smallest its been. As treasurer, she has made my job easier than I thought possible. Plus, she is an absolute joy to work with. I don't know what we would do without her! more

We are a small Condo HOA and we've been through a lot over the last two years. Leslie Banks, our CMA property manager, has gone above and beyond to help us through a severe flood and overall community management. Without her expertise and support of CMA, we would have been lost and probably wouldn't have gotten things done as efficiently without CMA's reputation. more

This company is by far the BEST in all respects. They are very customer friendly and responsive to your needs and concerns. I speak as a very satisfied customer and recommend that you call and see for yourself. more

We decided to partner with CMA because of the VMS technology and the convenience it offers. With this being said we have had a few concerns that continue to be a source of frustration. The survey function will not allow you to delete or hide old surveys that have votes associated with it, thus the surveys list is unnecessarily long confuses some residents. The other concern was the continued glitch and at this point I will say flaw, that prevents the system from bringing forward prepaid assessments for the current month’s assessment. As a result the Income/ Expense statements at the end of the month often reflects a significantly lower amount in income as a result in this flaw. At one point, this was corrected but the problem resurfaces each month. Another concern is the prepaid amount that is listed on the Balance Sheet is never correct, it has always been significantly higher than what it truly is. For example, this month’s balance sheet reflected $10, 000 more than what was truly prepaid by owners. Lastly, there is a “Pool Keys/Access Cards” line item, Account 3260 that is listed on the Income/ Expense Statement that was removed as we do not have a pool, but the account resurfaces every month and has numerical information associated with the line item dispite the fact that we do not have a pool so there are not funds to be accounted there. I cannot confirm whether there is a glitch in the system or if the “accounting” concerns are human error, but we were afforded the opportunity to speak with several persons in the accounting department who appeared to fix the issue, but as I said early, every month the discrepancy resurfaces and causes and unnecessary amount of confusion and frustration. With this being said, we have noticed the positive difference between CMA and our previous property management company and it has allowed the Board of Directors to function more efficiently. more

The CMA team has welcomed us with open arms and have been very accommodating. As stated before, Memrie C. is the perfict fit for our team as she is direct, generally proactive, willing to share her professional insight and advice on initiatives that may place our association at risk and has a sense of humor. more