Care Animal Emergency Services

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14411 S Route 59
Plainfield, IL 60544

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(815) 782-3810
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Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Care Animal Emergency Services - Plainfield, IL
Reviews
( 83 )
( 31 )
( 2 )
( 4 )
( 2 )

Best

Great service. Grooming is always excellent.

Worst

From reading the other reviews, I will say that I believe this is a good place for dogs. My experience with my pet rats is another story unfortunately. \r First, we only went h...

Betty's Vet 10/13/2010

I started going to this vet because they were listed as a preferred vet with Good as Gold rescue (of Golden Retrievers). They have always taken good care of my dog Betty. They don't mind that I come in every month & just weigh her, trying to keep her weight in check, its no charge. When I wanted to get maintenance meds from PETMEDS.COM, they offered the same price. They suggested better meds than I was already giving Betty. When I had them check some minor silly concern, they were thorough & concerned, acted as though no question was too small. At the same time Betty had her nails clipped & the vet showed me how to tell how to do it the correct length so I could try it myself if I wanted. They do such a good job & its so inexpensive I'll just keep letting them do it. They only problem I have is that when I just bring Betty in for her nails clipped they take her in the back room away from me & Betty gets very anxious, being rescued she has issues, like being afraid of people. I must adm more
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KUDOS To ACC 10/13/2010

The staff at Animal Care Center were very kind, caring and knowledgable. They were able to answer any question I had. \r I would definitely consider bring my pet back. \r I believe they really stand up to their name "ANIMAL CARE CENTER" more
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Super Vet 10/13/2010

We have been taking our chocolate lab to ACC for 11 years and have been nothing short of happy. We have boarded our dog there and we are always happy with the service we receive. We wouldn't go anywhere else. Our questions are always answered. Doctors return phone calls when needed. No appointment is ever needed and you receive prompt and excellent attention. We moved out of the Plainfield area and still make the extra drive to ACC. more
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A Loyal Customer 10/12/2010

I've been using Animal Care Center for over 7 years for both my cat and dog. I like the convenience of their office hours. I did compare their prices against a local vet and found that the pricing was very reasonable. I do research costs of medicines and they do offer price matching. I find their medicine pricing to be very high. Recently they treated my 13 year old cat for a thyroid issue. The vet was very caring and helped me provide the best treatment within my budget (avoided hospitalization). I will continue to use Animal Care Center. more
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AlwaysGreatCare 10/12/2010

We have been taking our 2 dogs to Animal Care Center for over 6 years and wouldn't dream of going anywhere else. If we ever have a sick dog, they immediately get us in and always describe exactly what is going on and what to expect. We never leave not knowing or understanding what was said or is to be done. more
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Great Vet! 10/6/2010

Our dog had to get in for a sore leg and the animal care center was able to get us in the same day at the time I wanted. The doctor and front desk staff were very friendly. more
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Great Staff, Great Doctors 10/5/2010

Last December I had to put down my dog that I had for 13 years. The staff was so kind and caring to my pain and sorrow. Especially vet tech Diann. Now that we have a new puppy in the family I wouldn't think to bring her anywhere else. The staff is professional but still sweet to all of its patients and us humans too. I've always been greeted with a smile and my puppy has always been greeted with lots of pets.\r \r Great staff, great doctors!! more
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Recommend ACC 8/10/2010

I have been a customer of Animal Care Center for about 20 years and have never had anything but great service there! Even though I live far away (Crystal Lake), I still make sure and go there for any type of service that is very involved or is an emergency. I once had ACC save my cat's life after a misdiagnosis by another vet in Cary. Both our cat and our dog were adopted from the Humane Society of Plainfield and so they were both treated at ACC after adoption. Our cat, adopted 7 years ago, had some gastro-intestinal issues when she was very young and they gave me great service and advice for her. I would recommend ACC to anyone looking for high-quality vet care! more
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Note from the Owner of Animal Care Center 8/6/2010

Thanks for all of the great reviews!! We strive for world class care and are now open 24 hours a day to be the most convenient animal hospital in our area. We also know that we are not perfect and we will go to the ends of the Earth to make our clients happy. If you have had a bad experience and are looking to post a negative review please contact us first. The owners of Animal Care Center are always ready to discuss your concerns. I don't expect any client to pay for pet care that they are not happy with. Even with the best care, not all medical situations turn out like we would like, but we want our clients to know that their pet and its medical condition were handled with kindness and compassion. My personal email is Animalcare@DrTony.com. Contact me if you ever have a problem with this facility. more
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Dr. Buedel is great 7/12/2010

I have been taking my pets to Animal Care Center since 1997 and have always had good experiences. They have a lot of wonderful vets and I have been taking my pets to Dr. Buedel for most of those years. He is caring and knowledgeable and always takes a lot of time with us, even with my kids' hamster, guinea pigs. I recommend this hospital and Dr.Buedel. It looks very big and seems very busy but I've never had any issues with that more
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NOW OPEN 24 HOURS! 7/9/2010

This hospital is great! They are open 7 days a week and now are open 24 hours a day. They have many doctors to cover all of the hours, but you can request a specific doctor that you like. You don't even need an appointment. (Make one if you want to see someone specific). They have medical/surgical facilities and boarding, grooming and dog training. They also donate space and employee time to run Help Save Pets, a humane society that finds homes for hundreds of pets. more
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Not recommended 6/16/2010

We have boarded our small dog here a few times in the last 5 years. She always comes back with such a hoarse voice that her bark is silent. The last 2 times she also came home with a cough even though she is up to date on her kennel cough vaccine. \r \r I really want to give this place a good review but... I wouldn't recommend it and am looking for a new place to take my dog. more
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Doctor missed serious problem on x-ray 5/28/2010

Our Chihuahua started yelping one day and didn't want to eat or relieve itself. It was already after regular hours for most places and I happened to find a listing online for Animal Care Center in Plainfield that said they had all night Emergency Care. Feeling hopeful I called up and they invited us in immediately. We got there and spent an hour while they took x-rays. Apparently the doctor on duty didn't know anything about x-rays. Our inital fear that he had eaten a chicken bone was wrong but somehow the "anomaly" in the spinal cord was similar to "a glare on your windshield" as the doctor herself put it. She offered to give our dog a shot to sleep through the night which we agreed with so that we could see our own vet in the morning. All this cost us about $300.\r Took it to our own vet in the morning, complete examination with x-rays cost us only $34 and they right away identified the problem as a slipped disc after they took their own x-rays.\r \r Never going to Animal Care C more
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Not happy with the staff at all! 6/4/2008

I thought this was going to be a great place to take my adopted dog, was I wrong! I felt very rushed both times that I visited. They did not weight my dog properly the first time (they said she was 29lbs) and prescribed heartworm medication for a dog up to 40lbs, when I weighed her at home she was almost 50lbs. So I had to go back to exchange it for the correct dosage. On that visit the person that was helping me was very rude to me and actually almost mean to my dog. I also had her nails clipped and wouldn't you know it, they did not clip all of them! Needless to say we will be finding a smaller facility that has a staff capable of doing their job as well as being pleasant with their patients. more
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Take your pet here!!!!! 4/16/2008

My husband and I have taken our dog Indy here since she was 6 weeks old and we have nothing but good things to say about everyone there. It's a good-sized facility, clean, friendly, and no matter how busy they get, none of the staff loses patience and they really do care about the animals. more
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Great staff! 11/26/2007

I have been a loyal customer of Animal Care Center for 5 years and brought many of pets to see them. I was very upset after reading the reviews below. I feel bad for the family that lost their pet because I have lost many before but people must remember no surgery is 100% safe. Would you give Edward's hospital a bad review if you lost a loved one there, regretfully no medicine is not an exact science! The staff at ACC protect pets and don't try to rip you off! Animal Care Center has great staff that truly love animals and are not looking to scam you! They really care about your pet and sometimes that means that you pay more to make sure that they are well taken care of! Also, remember the humane society is not run by the staff of ACC they have their own volunteers and the shots and treatments for animals are expensive, you don't get something for nothing! Please don't confuse the Animal Hospital and the Humane society they are different! more
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I'm finding a new vet! 7/26/2007

I recently adopted a puppy from the Humane Society, located at the Animal Care Center. Many people think this is a nice clinic because they house the Humane Society, but realistically these people are making money off of the shots your puppy needs and the medicines (heart worm) you have to purchase at the time of adoption. I took my dog home on Thursday after he had an exam there and Saturday ended up having to go to the 24 hour clinic because he was DEATHY ill. The 24 hour clinic was immaculate in comparsion to the Animal Care Center, it did not smell awful and was not dirty like the Care Center. After this experience, I've decided my vet clinic must be a clean place because otherwise our animals get virus' from it! more
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GREAT Docs and MANY GREAT Experiences BUT... 4/22/2007

make sure you price match EVERYTHING!! They are expensive but they are good. You never NEED an appointment as they have a staff of about 8 or so docs, although you can request an appointment with a specific doc if you'd like. Their meds are expensive so search the net and have them price match. I've done this on SEVERAL occasions. They don't advertise this but they will do it. I've been going to them ever since the Plainfield Road Animal Hospital almost killed my Golden about 8 years ago. They saved her life after the previous vet recommended drugs for a torn ACL WTF?? Well the Rimadyl they prescribed almost killed her so we went to ACC after that. Most recently we brought my 11 month old Weimaraner in to be spayed and they did a great job AND I had a coupon from SPAY USA and only paid $80.00 because they accept their coupons. A couple of the girls at the front desk are know-it-alls but hey all they do is file and take money anyway so who really cares, they don't provide the care. more
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Positive experinces 3/11/2007

I have had many great experiences with the staff and doctors at the Animal Care Center. Most recently, I lost a pet to a difficult illness. The staff and doctors could not have been more compassionate and caring. They treated my pet for weeks, trying to tracking down what turned out to be a very difficult to diagnose illness. When the time came that we had to euthanize they gave us plenty of time with our pet to say good-bye. They made the process as gentle and easy as they possibly good. \r \r I had since gotten a new pet and do not hesitate to use this facility for routine or special care. more
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Do not take your pet here!! 5/17/2006

We brought our cat in to be fixed and she ended up dying here. The staff failed to warn us of the risks of fixing an older cat in heat. When I went to see her before she passed, she had food caked all over her fur from a force-feeding 2 hours earlier--they did not bother to clean her up! Her blood work for her kidneys was "borderline" before the surgery but they failed to call us to give us this information. I feel Animal Care Center is responsible for the death of my cat because all they wanted was the money for her surgery. more
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Owner Message

  • We're here to serve you ! Just like people' pets can often get injured or become ill after your family veterinarian has already closed. In cases like these call us and our friendly and professional staff will answer your questions and help you determine if your pet is in need of immediate medical care. Our staff will direct you to our hospital where your pet will recieve the expert care it needs from our experienced doctors and staff. We are fully staffed with veterinarians and technicians who are specially trained in handling animal emergencies. Our facility features state-of-the-art diagnostic and surgical equipment, including an Intensive Care Unit. Your hospitalized pet will be routinely monitored throughout the night ensuring he receives the best care possible while at our facility.

Additional information
  • Hours: Sun 10am-4pm, Mon-Fri 8am-7pm, Sat 8am-4pm
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