Campbell & Company

4.7
223 reviews
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id: 33929964
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2828 W Irving St
Pasco, WA 99301

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(509) 631-9648
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Best

My experience with Campbell & Company could not have been better. When I called I was given an appointment right away, which surprized me because we were going through a cold sna...

Worst

I received a text to confirm my appointment. They did not show until 2 1/2 hours later. I was told I would receive a discount for my inconvenience, have not seen that!

Excellent For Many Years! 10/30/2015

We have used Campbell & Company in 3 homes & one business over many years, always prompt service & excellent attention to detail. more
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excellent job 10/30/2015

Great company could not ask for better work more
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Have always been happy with techs. 10/30/2015

Techs always helpful and courteous. more
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I am very happy with your service 10/29/2015

I have been recommending you to all of my friends. Keep up the awesome service more
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Johnny Mendoza was great as service tech 10/29/2015

Furnace shut down Monday. Couldn't get service call until Thursday. However the fall temperature is mild so the wait was ok. Johnny did a great job and was very helpful in discussing the possible problem that caused the furnace shut down more
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Water Heater leaking gas 3x 10/29/2015

I am without hot water for the third time because Cambell & Co installed a water heater that leaks natural gas. Gas company just came again for the third time and shut the gas off. We will be without hot water until they can come tomorrow afternoon. The tech and office are never certain if I will be charged. Usually Cambell provides amazing service and a lot more reassurance when unfortunate things like this happens. I'm not sure I will ever use them for plumbing service again. Hopefully, 3rd time's a charm. more
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Work was satisfactory 10/29/2015

A Campbell service representative was here several times due to malfunctioning of the heater. Once he found the problem he ordered the part and completed the work quickly. more
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Always excellent service 10/29/2015

Always pleasant & feel confident in service. more
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Outstanding service without exception 10/29/2015

Campbell could write the book on outstanding customer service. The entire staff is focused on providing the customer with an exceptional experience; professional, knowledgable, courteous and fair. Great folks dedicated to doing great work more
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Over all very good 10/28/2015

Very professional and respectful in every way. Would and have recommended them to other Friends. Overall very happy. more
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Dependable, reliable and competent. 10/28/2015

Every interaction with Campbell & Co. reflects their good customer service and attention to doing the(a) job right. High marks for dependability, good communications with customers, and overall level of service over a long period of time. more
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They have always done an excellent job. 10/27/2015

Been very happy with the level of service. There techs have been honest and straight forward. Just an all around good experience. Thanks again for everything Randy Cook more
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Excelent 10/27/2015

Your guys did a great job. more
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Job well done 10/27/2015

Answers all questions about my system also friendly people. Good experience more
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conditioner. 10/26/2015

They came in early and on time. Kept everything moving until the job was done. They cleaned up and made sure everything was working right. more
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Excellent customer service 10/26/2015

It is a pleasure to do business with a professional group that understands customer service as an important part of the job. more
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technician was very professional 10/26/2015

Service tech went out of his way to eplain things in terms I could understand. Very courteous and respectful of my home. more
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Thorough evaluation of system 10/24/2015

Impressed with the thorough evaluation of our systems and the discovery in one system of a coolant leak that had not been found previously. It turned out to be a quick fix and was associated with a bad design by the manufacturer. more
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For Clint in sales 10/19/2015

Clint was great with us he even came out at 7:30 in the evening to talk to my husband to make him feel comfortable with going ahead not a lot of people would have done that when it's 5 they want to go home but Clint used his own time not just coming out but also phone calls to help us & he checked to see how our service appointment was going I can't tell you how much I appreciate his help he never acted like a pushy salesman but like a new friend saying "hey I know how I can help you "we are very happy with our entire experience but that started with Clint he's a 5 star guy in my book more
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