C & T Appliance

NOT ALL REVIEWS ARE ACCURATE I WORK WITH THIS COMPANY FOR A VERY LONG TIME THEY ARE VERY DEDICATED TO MAKING THERE CUSTOMERS HAPPY.I WILL ALWAYS USE THEM AND RECOMMEND THEM THEY ARE THE BEST IN THE BUSINESS.SOMETIMES PARTS DO TAKE A LONG TIME TO COME IN AND THATS BECAUSE THEY USE MANUFACTURE PARTS. more

POOR AND UNPROFESSIONAL SERVICE!\r This company is unprofessional and service is way below standard. The initial visit was timely. Tech came out and evaluated the problem with my dishwasher. I paid my deposit to have the part ordered and serviced. The Tech took the number wrong and after I made several calls, I found out that the part number was written incorrectly and had to reorder the part. Well almost 4 weeks later, after several calls, the part still has not been been received. Furthermore, the woman who answers the phone is very Rude, has poor customer service skills, and raised her voice when I expressed discontent over the service. She completely Dismissed their responsibility in this situation. \r \r DON'T CONSIDER CALLING THESE PEOPLE FOR SERVICE!!! more

This is in response to Mr. Ash.I don,t know what he wants from us. My tec. is a professional he,s doing this for a very long time. Mr. ash is not telling the whole story.We did treat him very well and with respect. He called for service he wanted a Saturday we set up the appointment went out on that day it was set up for,we did needed to order parts told him we will call him on Monday to set up another appointment to install parts which we did he did not answer but called us back and said he need us on Saturday again we said OK,my tec.did go to the house on time install parts. while on his way out he was ask by Mr. ash to look at a cook top my tec.looked at it took all the info. advised Mr. ash someone will call to give him an estimate on the cook top. we give him an estimate on parts and labor not on a trip charge like he said he then told us he will not repair the cook top. He did call back a few days later to say, when the tec. left, his light in the dryer is not coming on and he need us back on saturday we assume saturdays are his best days.The only thing that tec.was seclude to be off so we offered him the next saturday because it was not an emergency which he agreed to. My tec went out on the day secluded change his light bulb and not charged him, mind you my tec.went out of his way travel an hour and thirty min.to help Mr.ash and did not think anything about it.Mr Ash was only charged once.we always go the extra mile to help and we will contiue to do so because we are about making our customers happy. more

I called C & T for dryer repair. The tech came game me an estimate charges me $70 for service charge and was told someone will call back with part cost. No one did and I had to follow up myself. The tech came and repaired, I was told there was a 30 day guarantee of job done. He left some thing undone and I have called them several times and now I'm just getting a run around for someone to come back and fix it. Initially they were available to visit and repair on Saturday and now all of sudden they don't have tech available or as I was told ""he's not available on Saturday"". I followed up to see one can come by and no one called back. Finally was told someone will stop by today 11/14/14 however it has been a second no show.\r DON'T trust these guys. I WILL NOT RECOMMMEND THIS COMPANY TO ANYONE. more

DO NOT USE!!! Terrible service - brought in to repair our stove and they installed the wrong model parts. They keep telling us they'll get the parts in two weeks -- they've been saying that for 9 months. They never refunded our money and haven't responded to BBB. They are a dishonest company - beware! more

I can not recommend C&T Appliance Repair. The one positive is that they did come out the same day. C&T Appliance repair charged me $75 including tax for a ""service charge"" which they said would be applied towards parts and labor as long as I chose to do the repair with them. However, after inspection they claimed could not tell me the price that day as they had to look up the cost of parts. I was told to pay the $75 now and that someone would call me back with the price (but no one ever did). After I called back several times (each time with C&T responding that they would get back to me but then not doing so), they finally told me I would have to pay an additional $75 service charge for them to come out yet again (on top of parts & labor and the $75 already paid). It is not my fault that they could not tell me the price initially, I did not have the option to perform the required repair at time of visit, and they did not tell me anything about additional service charges previously. I was certainly misled and taken advantage of with a clear misrepresentation of charges followed by a complete lack of communication/responsiveness. This is a pretty poor way to run a business. I'm not sure if it is legal but it is pretty unethical. Watch out for these guys! more

Fair prices, excellent service, prompt response! Highly recommend C & T! more

Hello I am a rep from C & T Appliance Repair and I would first like to say Thank You for choosing C and T Appliance and we appreciate your positive review. more

DO NOT CALL!!! I called them for dryer repair. I spent the next 2 weeks calling to check on the status b/c they had taken a $200 deposit. I was told that the person placing the order had ordered the wrong part multiple times. I asked to speak to a manager and was told to leave a message, which I did twice but never got a call back. One of the 2 ladies I usually spoke with was extremely rude on the phone. The other was understanding and tried to assist. This morning I get a call asking if I would be home today before they check if the part arrived, which doesn't make any sense. Then after the call back, I was told there is a bigger problem and they cannot fix the dryer. more

I own several rental units and I have used C&T many, many times. They are quick to schedule appointments and show up on time. The repairs have been done well and the repairman has always gone the extra mile for me. He has even come back 'after hours' with parts to complete a job. I highly recommend them - and their service charge is reasonable. more