From my first visit to the showroom, meeting Rick to discuss my window replacement project, scheduling with Megan, down to installation time with Rod and Lloyd (sorry if I have the names wrong, its been a few weeks)...people couldn't have treated me or my home with more respect. People actually LISTENED to what my concerns were, took note, and made sure everything went smoothly. Now sure, I wish the wait had been less, and I wish there'd been a little more communication during the wait time...but all in all, now that my windows are in, I am very happy. The guys cleaned up around the installation areas really well and they took care of my azalea bushes. None of my plaster, woodwork, or plantation shutters was damaged AT ALL. As I've had windows replaced previously in a former home and wasn't overly impressed with any dramatic changes in the interior environment, I can safely say my Preservation Windows LIVE UP to all the benefits Rick said they would. The windows we just replaced face the West (also a fairly busy street) and I can absolutely tell a difference in room temperature and sound. When I can, I will have the rest of my windows replaced by Burnett! Great job, guys (and gals)!
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