As a landlord who uses contractors all of the time, I thought it would be nice to use a company that handles the checks on the contractors so I wouldn't have to. I heard of them through Groupon and thought that I would give them a chance. Their rules for using the Groupon were specific and even after I explained that they could get a lot of repeat business from me, they did not attempt to work with me very well. I waited over 6 months to give them another try. I scheduled an appointment with them. They did not show up. I called after they were a half hour late. She told me she would find out what happened and call me back. A half hour later I called back and she informed me that their truck broke down. One and a half hours later, they called me to reschedule. I rescheduled for later in the week. They once again did not show up and did not call. Evidently their computers went down and they would have to reschedule. I called Groupon and got my money back. Don't waste your time with their awful service. (Also, when I had originally called to make an appointment, I had to leave a message. A computer called me back. I thought it was spam and was quite surprised to learn that is how they return calls!)
more