I wrote an email to the manager of Bikram's Hot Yoga, about my experience. Copy of the email is below. I requested a response to the email within 24 hours. I did not hear from the company, so I decided to call on 11/11/2010. Manager was rude and a little snippy, and said we don't give refunds, you are more than welcome to come back.
I told her I am willing to pay for the class, but I would like the reminder of the money to be refunded back, and she still said no. Now I am disputing the charge on my credit card.
This is my second time attending a hot yoga class.
The Bikram's Hot Yoga Bellevue is in a business park, and the studio as a mildew like odor and very slippery carpet in hot yoga.
I have a question, why is there carpet in hot yoga?
Email sent on 11/10/2010
To whom this may concern,
Yesterday (11/9/2010) I paid for 5 session package. While in the 8:30pm class, I began slipping on the carpet, as result to the slipping and trying to maintain my balance I pulled a muscle in my ankle. My ankle did swell up a little, and shortly after I left the class to go home. I was very unhappy with the instructor demeanor and her lack of understanding when I tried to make modifications to keep from slipping. Her reply was ""Well, everyone is slipping"".
I came to yoga to relax and distress, but when I left I was upset and really annoyed with the instructor.
At this point there is nothing you or the company can do, I have already made up my mind I no longer want to attend any classes at your studio. I just would like a refund.
Please respond within 24 hours.
Thank you,
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