I've been going to this restaurant for years, and I can easily say that it is one of my favorite spots in the city. The food there is nothing short of miraculous, and its not going to hurt your wallet for a nice lunch.
However, the service has been lacking of late. I can honestly say that most of the young women working there appear happy to be there and are always polite. There are a few, however, who never seem like they want to be working, and that every request you make of them seems like a burden to them or a waste of their time. One in particular never has a smile on her face, and is nothing short of rude to me every time I'm there.
Today marked the last day that I will ever step foot into that restaurant again. I went in with the intention of sitting down with my laptop, having a cup of coffee and some lunch, and just to have a relaxing afternoon. I walked in, noticing they were semi-busy, and proceeded to sit in a booth. I was immediately snapped at by the girl at the counter who asked me to wait while they cleaned the table. A reasonable request, however the execution was nothing short of absolutely rude and unnecessary. So I patiently waited while the notorious no-smiler came over to the table and started slamming things around and audibly sighing/grunting. I was then asked by the girl at the counter if I would have anyone joining me that day. When I said no, she rolled her eyes and said, 'We are way too busy to have you taking up a whole booth by yourself. You are just gonna have to sit right over there at the counter.' Once again, a reasonable request, but i felt as if I had been verbally bitch slapped and my very presence was ruining these women's day. That is when I walked out.
I am truly disappointed and never have I ever written a bad review in my life. Working in the same type of walk-up cafe style restaurant, I am mostly empathetic to those in the same type of industry. But today was absolutely inexcusable.
I hope other diners don't have a similar experience as I've had today, however, if you expect polite, easy-going or frankly, good service, don't expect it here.
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