Arctic Air Heating & Cooling

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6708 N. Oak Trfy
Kansas City, MO 64118

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(913) 888-5959
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Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Arctic Air Heating & Cooling - Kansas City, MO
Reviews
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Best

Arctic Air has been our service company for years now. We have always had great service from competent service personnel. The prices that we have paid seem to be a bit more reas...

Worst

Make sure this company finishes it's work before you pay them. I took off of work for a day to have a new heating and air system put in. The guys left early without finishing th...

Editorial review from Citysearch 8/12/2016

The technician from Arctic Air arrived as promised and went over our air conditioner that was not working. He indicated the different possibilities that might be wrong and how much each would cost. Then he indicated the price of a new unit with several discounts that were available including one for being a veteran of the U.S. Air Force. He did not pressure us as to what we would should do but suggested that since the unit was about 15 years old it probably would be wise to consider buying a new unit. Once we decided to get a new unit, he indicated the one that was the same size as the one we had with about the same features. \r \r Once we had made our decision on the air conditioner, I asked him about the advisability of replacing the furnace since we had to have it repaired last year. He agreed and it was considerably cheaper to it now rather than when it had to be replaced by itself at later date. So the new air conditioner and new furnace were installed, the old units removed and everything was left in excellent condition. The two technicians were very nice and worked well together. \r \r My wife and I are well pleased with Gladstone Arctic Air and will call them first when we need any service. more

Editorial review from Citysearch 5/16/2013

Just wanted to say thank you to the technician and Arctic for coming out so quickly last night. Our house was so hot and the kids were miserable! The technician gave us our options and was unbelievably professional and knowledgeable. He made sure that I understood the issue with our unit before he moved forward with fixing it for us. We will be calling Arctic for all of our HVAC needs :) Thank you! more

Editorial review from Citysearch 1/15/2013

First, let me start off by saying that I was highly frustrated when I contacted Arctic Air. I had tried to get another local, big name company to come out and fix our furnace that had been out of service for over 24 hours at the point in which I called Arctic Air. This other big name (which I will not mention to remain professional) did not show up for the job - and it is the coldest it has been all winter long. We are relying on electric heaters. Arctic Air was already completely booked but worked me/us into their schedule and were able to fix our furnace within the day.\r The entire staff was completely understanding when I called completely flustered and upset because of my current situation, and went above and beyond in regard to customer service, professionalism,and just having a sense of urgency and caring about the customer! I know that it should go without saying, but that is not the case anymore - I will gladly recommend Arctic Air to anyone and if I ever have an issue with my systems in the summer months, this will be the company where my loyalties lie as well! I could not be happier! more

Editorial review from Citysearch 1/14/2013

Arctic Air did such an amazing job for my family! We purchased a new air conditioner and furnace and are beyond pleased with the professionalism we received and the work was flawless! What my husband and I find to be so impressive is from the office staff, technicians and sales team we were treated with the best customer service that we have ever had! That is something that is hard to find now days! We have referred all of our family and friends to Arctic Air and look forward to doing more business in the future. Thank you Arctic Air!!!\r more

Was VERY happy with our service 1/3/2012

Arctic Air has been our service company for years now. We have always had great service from competent service personnel. The prices that we have paid seem to be a bit more reasonable than a few of my neighbors have paid other companies, in fact we have given several of our friends and family Arctic's contact information when they were in need of service or a new air conditioner or furnace. I will continue to use them and continue to pass the word that they are a very good company to use! Pros: null Cons: null more

Don't Pay Until Work Is Finished 9/7/2007

Make sure this company finishes it's work before you pay them. I took off of work for a day to have a new heating and air system put in. The guys left early without finishing the job and now want me to take off of work again to let them finish what they were supposed to do the first time around. I am an hourly worker and don't get paid when I don't work. This business would not make an appointment for me after 4 pm or on a Saturday. Of course they have already been paid - so why bother. more
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Owner Message
  • Arctic Air is a family owned and operated HVAC repair and installation contractors located in Gladstone, Missouri that offers professional service for all your HVAC needs. Our certified technicians cover the greater Kansas City area servicing a wide variety of heating and air conditioning systems. While our storefront hours are generally weekdays, our service technicians are available around the clock, plus we ANSWER THE PHONE 24 HOURS! We offer everything you need to heat, cool, clean, humidify, freshen and distribute custom-made indoor weather to every corner of your home. High-quality work with a smile is what keeps our customers satisfied. We make sure that we pay close attention to the details and take pride in delivering professional results to you at competitive rates. From the warm summer days to the cold winter nights, Arctic Air wants to make sure you are comfortable all year long. With worry-free installation, our trained technicians provide the ultimate in service and convenience by offering heating and air-conditioning services when you need us.

Additional information
  • Hours: Open Daily 24 Hours
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