ADT Security Services, Inc.

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390 W Baltimore
Baltimore, MD 21201

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(443) 278-8929
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Reviews
( 7 )
( 2 )
( 0 )
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( 2 )

Best

I have had ADT for almost a year now and I have been completely happy with their service and response time when my alarms have been activated

Worst

I called the ADT regional customer service center shortly before Christmas to have the security system repaired in my home as I kept geting fault codes the wouldn't reset. I was g...

Editorial review from Citysearch 8/26/2012

This is all I want and I need. When I first saw ADT security systems, I believe and trust in their services.. Its already proven! It really works! more
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Editorial review from Citysearch 7/23/2012

I have been with ADT for the past 3 years and have been satisfied with everything from the customer service to the 24 hour monitoring home security and service. I am confident that I made the right choice by leaving the safety of my family in the hands of ADT.\r more
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I am very grateful to ADT 12/16/2010

I am very grateful to ADT for finding the crook in our house before it was too late. Since we both are working, it was difficult for us to leave our daughter Cindy, alone at home. We found a babysitter, Emily for her. more
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keep track 12/8/2010

ADT alarm system is not a bad system. Just keep up with the problems and always keep track of any system troubles that cause false alarms so that when you call the company again to fix it, you can tell them exactly what’s going on. more
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ADT is my help 12/4/2010

I have experience with 3 alarm companies so far. The first 2 were two local companies and the third one was a big shot in Canada. I lost my faith in security companies. I had a huge loss of money and time. ADT is the only company who could help me out with my security more
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Not Impressed 11/28/2010

I called the ADT regional customer service center shortly before Christmas to have the security system repaired in my home as I kept geting fault codes the wouldn't reset. I was given a refrence number and told that a local technician would come to my home the following morning....that was almost three weeks ago! I am not impressed with the level of service.... more
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Reliable and Quick 11/26/2010

We had an ADT alarm system installed last month. Installation was done well and the alarm service is working perfect. We love the chime feature that lets us know when the kids are coming and going. I never thought I would come to rely on this system so quickly. more
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got no response 11/23/2010

Have been a loyal customer for 15 years. Called to inquire to the fee to switch to cellular monitoring since I'm cancelling my POTS. Agent stated a price close to $300....not! I've also researched DIY systems that are cellular. I mentioned this to the rep and asked if this was the best ADT could do and got no response. I guess along my POTS I'll be kicking ADT to the curb. The definitely do not have any customer retention goals, too bad! more
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money-back 11/22/2010

Wow! After a 2 year horrible experience with another company, i was so relieved to have ADT Security sytem with no complaints.I love the fact about the money-back guarantee though. more
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