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Businiess name:
Kleinfeld Bridal
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Review by:
Guest
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Review content:
I purchased my dress at the Badgley Mischka trunk show in 2008 at Kleinfelds. I was told I was looking at the newest styles. There was video in the lobby of the Spring 2009 bridal fashion collection playing as we waited. I found the dress I wanted, the sales associate told us this dress was "straight off the runway" and "the models had just stretched it out" which implied it was Spring 2009. Well once I got home I did some research and learned the dress I agreed to purchase was from Spring 2007. Four seasons ago! I had agreed to pay premium price for a gown I believed was new to the market. I emailed and called Ronnie Rothstein and Mara Urshel to convey my disappointment. The official response was apologetic that their had been a misunderstanding but that wedding gowns are unlike couture where they hold retail value for seasons to come. I still feel the gown was misrepresented and I just want to let other people know that if you go to Kleinfelds to purchase your dress you may want to ask your sales associate to clarify exactly what you are purchasing so you don't end up expecting one thing and getting another.
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