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Businiess name:
D D Brakes
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Review by:
Steve K.
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Review content:
After obtaining brake job quotes from D&D, Les Schwab, Midas, Goodyear, Sears, and a couple of local Issaquah shops, I decided to go with D&D as they were the only shop with seasoned/certified professionals (not a bunch of kids) and provided brake inspections and quotes at no cost. My 1986 GMC truck brakes were squeaking and knocking so on December 26, 2007, I took my truck in to D&D for an inspection. Larry, the head brake specialist, found that my front brake pad tabs needed to be bent (to secure them to the calipers) as they were loose and moving around. He said the rotors and pads were still good with about 60% materials left until they needed to be replaced. Additionally, the rear brake shoes needed to be adjusted to the drums as they were loose. He made the necessary adjustments to both sides and noted that there was about 70% materials left. The inspection and adjustments took about 30 minutes (with detailed explanations in layman's terms). My cost, $0 dollars. I was thoroughly impressed with Larry's professionalism, knowledge and patience, that I brought in my girlfriend's 1996 Toyota RAV about an hour later for a brake inspection. The RAV's breaks were squeaking really loudly so after a thorough cleaning and adjustment to the rear drums, the squeaking was gone. The RAV also had about 70% materials left on both the front and rear breaks so no additional work was needed. My cost for the service, again, $0 dollars. Again, thank you Larry for your honest and professional insights for both vehicles. When the time comes to do a brake job, my first choice will be D&D. I live in Sammamish but I'll drive to D&D in Seattle (Aurora Avenue) as it is extremely difficult to find a great automotive brake center on the Eastside. With more than 25 years in the business, D&D Brakes must be doing something right. Their prices are competitive (lower than majority) and come with a good warranty. I hope all who read this testimonial will find it useful. BTW - I have worked in the automotive industry for about five years so I know a little about brake servicing.
- Steve K. (Sammamish, WA)
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