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Businiess name:
Saint Sabrina's Parlor in Purgatory
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Review by:
Elisabeth P.
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Review content:
We went into Sabrina's one evening knowing exactly what we wanted to buy - a simple lip ring - and exactly what size we needed. Four employees were present. One said she could not open the jewelry cases and we'd have to talk to another employee. A second employee was busy at a counter with a clipboard and could not glance up from it even for a moment to make eye contact with a customer waiting patiently one foot away from her - could not simply say "I'll be with you as soon as I can." A third employee did offer to help us but almost immediately offended us by saying "Don't touch your lip ring in the store" even though she had asked what size my companion wanted and my companion was demonstrating by touching HER OWN lip ring on HER OWN body. A fourth employee just watched the entire 15-20 minutes we were in the store.
Granted, the store was busy. We were willing to wait our turn and we did wait. But SOME effort should be made to acknowledge waiting customers' presence. And I don't understand the rude "Don't touch your lip ring." Is it a policy not to let customers touch their own possessions? If so, is it also a policy to advise them rudely of the first policy?
St. Sabrina's is a business like any other and should care about customer service.
(In fairness I will add that other times we've been at Saint Sabrina's the service has been good. What's up?)
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