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Businiess name:
Insight Satellite
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Review by:
citysearch c.
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Review content:
Competence & Professionalism is at an ALL time low here. Just call and you?ll see.
Having worked for these AMATEUR?S in the past, I can say, with confidence, that this Mom & Pop shop has NO idea how to professionally run their business.
Believe me, you the customers are NOT their main concern. To me, that?s kind of funny, considering their in the, Installation & customer Service business.
The office attitude here is "Hurts to be you? (to the customer)
The only reason there still in business is that Tommy Rice (The Owner) happened upon locking down a deal with Perfect 10, that makes him the only Authorized Fulfillment company ALLOWED to install HughesNet system for 100 mile radius.
It appeared to me that George (Tommy?s Brother) doesn?t have much of an education because he is in charge of Tech Support, Quality Control, Training, and Inventory mgt.
Bless his heart, he tries. Where else could he make that kind of money?
Tommy?s father Buddy (Tommy & Georges Father) handles pay related issues I think?
Buddy can?t count pass TEN without taking his shoes off & then he?s limited to just twenty digits.
Some advice Buddy, retire or at least go get stronger eye glass prescription please.
If was a part time job just keeping track of the Billing & Equipment errors these two employees created.
Well, I could go on & on & on but I think you get the picture.
All is not lost though, there are or were a handful of technicians that truly care about the customer, despite the Office antics. Hopefully you?ll get one of them?.
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