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Businiess name:
Anderson Plumbing, Heating and Air
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Review by:
Guest
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Review content:
Our AC went out last Friday at approximately 5:30 pm. We called nearly every one in town and were told by at least 3 companies we would not be able to get anyone before Monday. When Anderson's called us back a technician named Katie made my evening by saying she would be there but it would be around 9:30 as she had another call before us.
She came actually a little earlier than expected and was so personable and efficient. She explained everything she did, told us information about servicing AC that we did not know; her knowledge and communication skills were impressive to say the least.
She took great pride in her work and was so quick as well. I wish more people had the customer service skills and abilities that Katie has. The business world would be so better respected if there were more people like her to deal with. Donna and Charles Smith
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