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Businiess name:
Sheraton Pentagon City Hotel
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Review by:
citysearch c.
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Review content:
Do not have your wedding here unless you are prepared to do everything yourself and triple check everything. We picked this hotel because of its ambiance and amazing location. The actual hotel staff is very nice but the sales and catering office is the worst. These are the highlights to what happened: \r
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1. They doublebooked two events, our wedding and another conference on the same day. We only found out when we called. we asked for a different date and we're told to give them time, that the other client is very important and they might cancel. We gave them a month, meanwhile having deposits on our vendors and were given the cold shoulder when we asked the status. The sales manager interrupted me when asking and told me that she gets it, thats an important day. \r
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2. Reservations were all switched to a different date, glitch in their system. \r
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3.points that were promised to us were not given and no response or excalamtion about the points system. \r
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4. Director of catering was ve
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