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Businiess name:
Sterling Drug #19
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Review by:
citysearch c.
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Review content:
HELLO MY NAME IS MRS. LOU H. MILBOOK,
ON 07-10 & 11-2015 I STARTED HAVING PROBLEMS WITH MY BRAND NEW A/C THAT WAS INSTALLED 05/01/2014. IT JUST WASN'T COOLING. I HAD TO CALL AAA SERVICE SEVERAL TIMES BECAUSE I WASN'T HOME NOR MY SON TO LET THEM INSIDE THE GATE TO DO THE WORK THAT WAS REQUESTED. WHEN I CHECKED MY PHONE I HAD NOTICED AT LEASE 3 MISSED CALLS FROM AAA MODERN AIR. FINALLY I CALLED AND REQUESTED SERVCE FOR MONDAY BETWEEN 12NOON & 3;00PM BUT BECAUSE WE ALMOST SUFFOCATED SATURDAY NIGHT I CALL BACK FOR A SUNDAY SERVICE. I LOVE CHURCH AND GOING SO I WENT AND LEFT EARLIER SO I WOULD'NT MISS THE TECHNICIAN AGAINT. SO ANY WAY MY TECHNICIAN NAME WAS MIKE HE CHECKED THE SOUND THAT THE A/C WAS MAKING AND THOUGHT THAT WAS THE PROBLEM BUT WHEN HE FOLLOW UP ON HIS INTERMISSION HE FOUND WATER IN THE FLOAT SWITCH AND THAT'S WHY THE A/C WAS SHUTING DOWN. MIKE BLOW OUT THE LINE, & CHECKED THE SYSTEM INSIDE AND OUTSIDE. EVERYTHING BEGAN TO WORK VERY WELL ACCORDLY. THE EMERGENCY SERVICE CALL OUT AMOUNT WAS APPLIED TO MY PREVENTATIVE MAINTENANCE AGREEMENT AND THE DIFFERENCES WAS PAID BY PHONE ON 07-14-2015.
THANKS TO AAA MODERN AIR 100% SERVICE; THEY DO VALUE THERE CUSTOMERS.
THANKS, MRS. LOU H. MILBROOK
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