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Businiess name:
Forsythia Court Apartments
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Review by:
Guest
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Review content:
These apartments would have been decent except for the maintenance and management issues. They are also very inefficient energy wise. When something is broken, such as a water heater, the management will try to fix the issue just enough to get by legally. They do not fix the core problem. When the realize there is a core problem it then takes weeks or longer to get the issue fully repaired. Since moving in in July, I have had the heating and A/C unit fail and now the water heater has been malfunctioning and leaking for over two weeks. As well as other 'mickey-mouse' repairs give way that I do not have the time or energy to devote to dealing with management and maintenance to fix. Everything is a strain with Forsythia Court and Elon Property Management, they just hope you give up and live with it. I have had to file a Livability Complaint with the County to get my hot water heater property fixed.
Essentially, poor communication with tenants and the management and maintenance staff are only kind if you do not need anything done to your apartment or the grounds. There were no outside lights for a few months, It took three requests and another month for them to just fix one of the walkway light posts. Even safety is neglected here. I am a single quiet tenant in a one bedroom who pays rent in full on or before the first of every month. Fellow tenants are wonderful, the complex is quiet, however it is not worth the time and energy to pay rent on time and not have basic needs met as a tenant. I look forward to moving once my lease is up. I recommend, even with the low price, staying away from any property managed by Elon Property Management. They also do very well with hiding things on the internet, as they have changed company names many times to hide the corrupt things their business has done in the past and with their other national properties. I moved here from out of State and I wished I had researched further. Best of luck on your apartment search!
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