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Businiess name:
Minor Emergency & Family Care
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Review by:
Laura R.
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Review content:
Check-in clerk took my payment and said she would give me a receipt when I was done "if you want one." (Who DOESN'T keep their medical receipts? It should be given as a matter of course!) I had paid the $30 copay with two of several $20 bills straight from the ATM, but when I asked for my $10 change from the girl who had taken my money, she insisted I had given her $30. I told her I had only had $20 bills, but she insisted I was wrong. No one else from the business came to mediate, leaving me in the lurch. I'll keep telling what happened here and all other review sites so no one else gets taken. So WATCH YOUR MONEY LIKE A HAWK, AND INSIST UPON A RECEIPT AND CHANGE BEFORE YOU GO BACK TO SEE THE DOCTOR! And if you're an owner of this business, you might consider putting a hidden camera on S.W. because she may be skimming from other patients; she got $10 from me. And please have your front staff give change & receipts immediately.
The nurse & doctor I saw were very helpful in diagnosing my problem and offering appropriate treatment, including follow-up. So sorry the front staffer kept the business from a 5-star rating.
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