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Businiess name:
Clearview Eye & Laser
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Review by:
citysearch c.
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Review content:
I am with another reviewer who said if she could leave minus stars on this clinic I would.\r
I had an eye exam a week ago and here's how it went. Got there on time, was put in a room - waited 90 minutes before anyone came in - then Dr. Weingeist comes in and\r
dialates my eyes, puts me in another area, 25 minutes later to come out and the Dr.\r
is there. ALMOST 2 HOURS LATER!\r
\r
Then when I finally got to take to him about the exam - I asked why he didn't do the glaucoma testing that is supposed to be part of my exam. He told me he couldn't do it because he had dialated my eyes and that I would have to come back in 6 months to do that. I said, why didn't you it to begin with? Said he didn't realize it was supposed to be part of my visit. I asked if I could wait a year so that I wouldn't be charged for\r
another visit and he said he wouldn't recommend that. \r
\r
Leaving very, very frustrated because I had been seeing Dr. Lechner here for years\r
and the glaucoma testing was always part of my exam. ????\r
\r
On the advice of friends and looking at the other negative reviews, I decided to call\r
their office manager (Louise Coones) to register a complaint and see if I could get\r
the glaucoma testing at no additional cost. After waiting four days, I had to call her\r
again for status and she told me she had met with the Dr. and he said he didn't have enough time to do the glaucoma testing because he was behind. I told the manager\r
that wasn't my fault - I was there for 2 HOURS.......\r
\r
She then said, ""well, if you are not happy with this clinic, we would be happy to forward your records on to someone else for a second opinion"".\r
\r
That was totally unsatisfactory and I then told her that I would be posting negative reviews where I could and telling everyone I know to NOT GO THERE!!!!\r
\r
I will be requesting all records be sent to me for that purpose - for which she told me I would have to send them a letter requesting them. I recalled the clinic and\r
found out all I need to do is go to the clinic and fill out a card and the records will be\r
sent to me. \r
\r
DO NOT GO TO THIS CLINIC!!!!! OTHER FRIENDS OF MINE HAVE HAD SIMILAR EXPERIENCES THERE
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