Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Dick Van Dyke Appliance World
|
|
Review by:
citysearch c.
|
|
Review content:
I bought a fridge and stove from dick van dyke at the end of February and the problems started there. I was told they would be delivered 3 different times before they were actually delivered. The fridge which is a $2500 fridge has needed to be repaired 5 times now in 7 months. I have to wait a week for them to come look at it and then another week for them to fix it! The fridge has been broke more then its worked and they won't help me out. I would NEVER recommend them to anyone!!! It's the worst service I have ever recived!!!!
RESPONSE FROM Dick Van Dyke Appliance World:
We apologize for any inconvenience that you feel we have caused during your recent service requests. The manufacture requires all servicers to repair new appliances in accordance with their warranty. Your refrigerator purchased on February 27, 2013 starting having issues with the ice clogging in the ice dispenser chute assembly on March 3, 2013. We immediately dispatched out one of our factory trained service technicians to diagnose the appliance. Our technician ordered the necessary parts and repaired the chute assembly. On June 13, 2013 the refrigerator started to leak onto your floor and again we immediately dispatched out one of our technicians. Our technician diagnosed a faulty heater from the factory. We replaced the heater and tested your appliance. We have made four trips to your home to repair your appliance twice. We appreciate your patronage, and hope that you will call the manufacture to voice your concerns about their manufacturing process.
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|