Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Covington Multi Care Pharmacy
|
|
Review by:
citysearch c.
|
|
Review content:
I went into a the Covington MultiCare urgent care clinic in November 2007 for a cough - 6 months later, I am still trying to resolve billing issues and have nearly $400 in charges, after insurance coverage. I filed a dispute because I received three bills for one visit and was told it would be resolved in writing within 45 days, per the MultiCare Patient Rights & Responsibilities policy, which is posted on MultiCare's website. It has been nearly 60 days, and I had to call three times for them to tell me that my dispute was basically ignored, and they didn't care that my patient rights had been violated. \r
\r
I was told that I should have located and read the sign they have somewhere in the clinic stating that I would receive multiple bills; a supervisor I talked to actually said to me, ""There was no way our staff could have known that you'd never been there before and didn't know how our billing works."" Ironically, I had actually told the admitting staff that I had moved recently and...had never been there before! To top it all off, my cough was misdiagnosed, and I ended up back at the doctor a couple of miserable weeks later (luckily I found a better place the second time around). Thanks for nothing, MutliCare. Stay away, whatever you do.
Cons: Long wait, poor care, doctor was rude and misdiagnosed me, billing problems, exorbitant charges, and poor customer service - this business doesn't care about you
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|