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Businiess name:
Gallery of Belle Meade
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Review by:
citysearch c.
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Review content:
My husband and I found a beautiful 2 ct band in this store priced at 6500.00. The owner quickly discounted it to 4000.00. I loved it. It fit. We left. For our 30th wedding anniversary my husband went back to get it for me. \r
When I opened the box on our anniversary night, we were of course not in jewelry store lighting and I immediately noticed the flaw in the center of the ring. I did not notice in the store due to the extreme shine under the lights. It is a channel set using baguettes and round stones. The baguettes are all whole stones with the exception of in the very center there are 2 tapered stones put together to make a whole. Under normal lighting conditions this appears to be a broken or loose or crooked stone. \r
When I took it back to ask about it the owner said that ""it is part of the ring and it was there when we bought it....that he did not try to hide it"" \r
I agreed that it was there, but there was no way for us to know it until my husband left the store with it and we looked at it under normal light. \r
I have been back to him 5 times. Each time he tells me to keep it clean (I even bought a steamer from him) and to see it as ""just part of the ring"". He finally said I could exchange it for something else, but when I told him there was nothing in the store that was similar to the style and I would like him to either fix it or give me a refund, he told me that ""it is obvious that you are gonna have to just take me to court. I am not giving a refund and I am not going to fix it. I am not going to budge"". \r
I have had the ring examined by 3 professional jewelers who acknowledge the use of tapered stones in the middle of this ring as poor technique that should be repaired or refunded. \r
We should have known that he was trying to unload this ring when he discounted it 2500.00. Thought we were dealing with a professional as opposed to an unapologetic con.\r
Do yourself a favor....go somewhere else.\r
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