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Businiess name:
Palm Springs General Hospital
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Review by:
citysearch c.
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Review content:
This hospital is totally incompetent. My 73 yr old mother went to the ER at 8:30am where she was refused water and food unnecessarily and was sat in a back room waiting for blood work. At 2:30pm they showed up to retake blood because the morning sample was tainted. The ER didn't order the tests she needed and no doctor was available to see her. (the ER doc is useless) At 7:00pm after screaming at them they put her in a room to run an antibiotic IV which she needed. No doctor came to see her and she was not given meds or further treatment during the night. At 10:00am her doctor called from a message the hospital left in her answering machine. I had to take her out of the hospital and run her to a doctor's office to get an order for the ultrasound she needed then run her to a diagnostic center. Her treatment was delayed and the condition worsened. Then they billed for thousands of dollars for meds she never got and a $100 copayment. I went and told the VP that the billing was fraud and the copayment was an insult after the way they mistreated my mother and didn't treat her medical condition. They sent the bill to collection after they told me they would look into the matter and get back to me. THEY NEED TO BE CLOSED DOWN. If you are not critical, don't let rescue take you there. Call a cab and go somewhere else.
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