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Businiess name:
Godwin Hardware & Plumbing
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Review by:
citysearch c.
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Review content:
I wish I could write a positive review for Godwin Plumbing. My 84 year old dad purchased over $400 in merchandise to prepare his home for my mom coming home under hospice. She passed away before he had a chance to put some of the items in. With all he had on his mind, he couldn't find his receipt but wanted to return $55 in merchandise. They would not refund him in $$, but instead insisted that he have in-store credit which he had no use for. Even after hearing the circumstances, Doug gave my dad about 10 seconds of insensitivity. (Doug called it "matter of fact"). I would NEVER do business with a company with no heart and would never recommend them to anyone. I wish the owner would contact me.\r
I HAVE SPOKEN WITH ONE OF OWNERS (TIM). MY EXPERIENCE WITH TIM IS COMPLETELY OPPOSITE OF MY DAD'S EXPERIENCE WITH DOUG. THIS TRULY IS A COMPANY WITH HEART AND TIM HAS GONE ABOVE AND BEYOND TO TREAT MY DAD WITH THE DIGNITY AND TENDERNESS HE DESERVES. THANK YOU TIM FOR TAKING THE TIME
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