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Godwin Hardware & Plumbing

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3703 Division Ave S (at On Division Just South Of 36th St.)
Grand Rapids, MI 49548

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(616) 243-3131
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Godwin Hardware & Plumbing - Grand Rapids, MI
Godwin Hardware & Plumbing - Grand Rapids, MI
Godwin Hardware & Plumbing - Grand Rapids, MI
Godwin Hardware & Plumbing - Grand Rapids, MI
Godwin Hardware & Plumbing - Grand Rapids, MI
Godwin Hardware & Plumbing - Grand Rapids, MI
Godwin Hardware & Plumbing - Grand Rapids, MI
Reviews
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Best

I wish I could write a positive review for Godwin Plumbing. My 84 year old dad purchased over $400 in merchandise to prepare his home for my mom coming home under hospice. She ...

Worst

All reviews seem positive

SATISFACTORY 2/3/2012

I wish I could write a positive review for Godwin Plumbing. My 84 year old dad purchased over $400 in merchandise to prepare his home for my mom coming home under hospice. She passed away before he had a chance to put some of the items in. With all he had on his mind, he couldn't find his receipt but wanted to return $55 in merchandise. They would not refund him in $$, but instead insisted that he have in-store credit which he had no use for. Even after hearing the circumstances, Doug gave my dad about 10 seconds of insensitivity. (Doug called it "matter of fact"). I would NEVER do business with a company with no heart and would never recommend them to anyone. I wish the owner would contact me.\r I HAVE SPOKEN WITH ONE OF OWNERS (TIM). MY EXPERIENCE WITH TIM IS COMPLETELY OPPOSITE OF MY DAD'S EXPERIENCE WITH DOUG. THIS TRULY IS A COMPANY WITH HEART AND TIM HAS GONE ABOVE AND BEYOND TO TREAT MY DAD WITH THE DIGNITY AND TENDERNESS HE DESERVES. THANK YOU TIM FOR TAKING THE TIME more
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We had a great experience with Godwin! 3/17/2011

We had a great experience with Godwin! We had been using another company to repair our aging (19 yrs) furnace and we got sketchy service from them and decided to shop around at a couple of different companies. We needed another repair, or if the repair was significant then we were going to replace the furnace. Between the two companies we were looking at, Godwin had the better customer service. They sent out a tech to diagnose what was going on, and they didn't charge us for this (Russ). They deducted the cost of the initial visit from the price of replacing the furnace (at the time we were not sure which way we were going - so in the end they saved us $100 just for this aspect of it). Russ was kind, professional, knowledgeable, and punctual. He was everything I could have wanted in a service professional. \r \r We got the estimate for the furnace replacement and it was a bit over the other estimate we had got. I let Russ know that we really wanted to go with Godwin, and they worked with us on the price to match the other company we had checked out.\r \r This morning Steve was sent over to replace the furnace. Also - he was just as efficient, professional, kind, and happy as Russ was! I am so impressed with Godwin's customer service! Steve was on time and worked quickly to get our heat going once again. They cleaned up their mess and we have a great new furnace! Godwin just got a new customer for life! Thanks Godwin and thanks to Russ and Steve for such a great job!\r \r Gwen Owens, Caledonia, MI\r more
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For all your plumbing needs ... 11/2/2005

When you walked into Godwin Plumbing, you feel like you are walking into the small town plumbing store. The offer wonderful customer service and have a very knowledgeable staff. Their prices are very reasonably priced. I often go there to buy my Seven's paint, the guys in the painting department are always extremely friendly making sure I always get the right type and color paint. I've never encountered a single employee who isn't smiling or willing to help. more
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Old to New and everything in between 10/24/2005

The staff here knows everything there is about plumbing. They where able to help me with a plumbing problem with an older home that needed some TLC in the bathroom. They also had the most modern fixtures available for the remodel job that happened in a different home. Their prices are right and offer a discount if bulk is purchased PROS: answer all questions CONS: always seem to have people at the counter more
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the best local hardware store you'll ever go to 9/23/2005

the guys at the plumbing counter know there stuff, you can bring them any kind of plumbing problem and they will help you. If they don't have what you need, they'll order it! Any piece or part you could possibly want is there. Far better than Home depot or lowes. more
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There isn't a better place for hardware 9/16/2005

If you want to talk to people who KNOW what they are talking about AND be able to get Any part you might be looking for..this is the place to go. The ONLY place for plumbing supplies. more
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Godwin's Got It!

Owner Message

  • Serving West Michigan since 1955, Godwin Plumbing not only is a fully-stocked hardware store, but also provides extensive plumbing, heating & cooling, and water treatment services.


    We pride ourselves on our licensed, professional technicians who have an average 18 years of experience.
    .
    Plumbing,Heating & Cooling,Water Treatment Services,Hardware Store

    Screen & window repair,garage door and opener sales & service,paint color matching,largest plumbing parts inventory in West Michigan.

Additional information
  • Hours: Daily 24 Hours
  • Payments: Master Card, Discover, Visa, American Express
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