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Businiess name:
Spa Roma Urban Dream Spa #3
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Review by:
citysearch c.
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Review content:
This is the worst spa experience I've ever had! I made an appointment to get my hair done and the woman was very inexperienced. She continued to insist that I need to get a relaxer, and I told her that I do not put chemicals in my hair. When I made the appointment I specifically asked for someone who knew how to straighten ethnic hair. The manager insisted that the woman who I had the appointment with was experienced. It turns out, the woman had know idea what she was doing. I was just quiet because I wanted to get the hell out of there. At one point she started asking me how to do my hair. She said, how do you get "your" hair straight. I was thinking, if I knew how to do my own hair, I would do it myself! Anyone with any type of skill or talent knows how to straighten hair! My regular beautician can do my hair in 30 minuetes, this woman took 2 and 1/2 hours! When she was done, my hair looked like garbage! As if that wasn't bad enough, the staff was talking about me when they "thought" I had left the salon. I heard every word they were saying about me. When I went to pay for my services, I looked so disappointed. The manager was like, well maybe you need a relaxer. I was furious. Maybe she needed to hire someone who knew how to fix hair! The manager knew my hair looked like garbage and she continued to charge me $200! After I paid my money, I went to the restroom. The employees evidently thought I left for the day but I was still in the salon. I was behind the corner, and I could hear them talking about me! I was about to turn the corner and say "I can hear you talking about me, this is unexceptable!" But instead I was so furious and embarrassed that I just wanted to get the hell out of there as soon as possible. This salon is unprofessional and they only want to take your money. I ended up leaving that day looking like a muppet or a character from fragile rock. If you are a woman of ethnicity save your money and get your hair done somewhere else!
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