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Businiess name:
Tex Sun Pool & Spa
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Review by:
citysearch c.
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Review content:
I would not EVER receive pool service from this company. I had them to clean my pool once a week on Fridays, but they were inconsistent and never came when they said they would. One technician came out to clean the pool while i was home and was about to leave when i came out and I noticed he had Not even vacuumed the pool. He made up some story that his vacuum was not working. I told him that my pool would be vacuumed THAT day or I was going to call the company and cancel my service. He then said oh let me check my truck to see if I have another vacuum that works. MAGICALLY he found one that worked and he vacuumed my pool. I still complained to this company about him, but they did not seem to care. They later increased the cost for my service saying something like it was due to the rise in cost of diesel fuel. Also each week there was always a different technician who knew nothing about my pool. I had a pool light that needed repair and each week I would ask these techs to put a call into theservice people to fix this, but it never was fixed. Each time I called the contact, Kathy Oliver, I got the same thing...we are sorry...someone did come out to clean the pool a day later...we had people quit...sorry for the inconvenience... I AM FED UP. THIS IS A HORRIBLE COMPANY!! DON'T WASTE YOUR MONEY OR YOUR TIME!!!!!
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