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Businiess name:  WorldSpeak
Review by:  citysearch c.
Review content: 
The program revolved from language classes to full time ""school"", except the owner Angelika has little experience as an educator or administrator and does not want parents involvement and advice. After we started attending the school specifically because we liked one teacher, we found out there are no emergency protocols or contact numbers. When we approached the owner, she said she would like to handle all the calls herself through her cell phone. However because there are different school locations and she is hardly on site we had to ask her to install a landline for emergency contact. We also asked that she draw up a emergency procedure for fire and earthquakes, and she said verbatim ""it's easy, we just meet at the ross' parking lot"" next door. We asked her to visit NAEYC website to familiarize herself with some basic daycare protocols and she's never heard of the organization and made excuses like ""we are a small and new daycare"".\r \r We stayed with the program because we like my child's teacher. Recently during drop off one day, Angelika tells us there will be a new teacher. Upon further inquiry, she says she is transferring my child's teacher to another location because of the expansion. I expressed that such a change should wait until end of school year and not suddenly. 5 days later at drop-off we realized she already transferred our child's teacher without any notices or transition. \r \r Inexperienced and unprofessional owner to say the least. there are no notices or communication to parents, lunch menu is only changed intermittently and when asked, no sign in/ sign out sheets or protocol. No access to the teachers since angelika wants to route all communications through her. So if your child tells you something and you want to ask the teacher (for example, my child came home one day with bright red nail polish) , I had to call angelika who wasn't there.

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