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Businiess name:
Aspen Ridge Management
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Review by:
citysearch c.
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Review content:
Stay far away. The only way they 'help' is by charging you extra, and then they only help 1/2 the time.\r
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Even before I moved in to my apartment leased by Aspen Ridge Management, I experienced rude service. They moved my apartment from the one I signed the lease for. They gave me damaged furniture like springs sticking out of the mattress and cracked door frames, and then when I moved out they tried to charge me $50+ for a little dust and dirt, and $50 to move out. They do not communicate either externally or internally.\r
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I had many small questions and wanted to follow up with them, and no one would reply - email or phone. I had 3 qualified people submit applications to move in, but they turned them away. They wouldn't even tell me that they had done this, not when I called, emailed, or when possible tenants visited them in person - causing them to look elsewhere for a place to live. While this was going on, each of the three times, I turned people away because representatives of Aspen Ridge Management said they were just waiting for the final paperwork. \r
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This has been a disaster. I have spoken to other people who have rented from Aspen Ridge Management, and I have heard nothing but stories like mine. There are more details - like their extreme rudeness to potential buyers of my contract, their unhelpfulness in looking something up in their computer because they didn't feel like it. \r
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They are rude, lazy, and a company I would never recommend renting from, but I would recommend, and will to all my friends, to stay away. I have sought help from them so many times, and I have made my case to them many times, and they ignore it. They never respond to my questions or seek in any way to help me because it isn't written in their agreement. They do the minimum to still be legal and someone needs to know the type of company they are.\r
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