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Businiess name:
Cupcake Lane Bakery
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Review by:
citysearch c.
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Review content:
i usually don't post reviews but i was really disappointed when i went in to cupcake lane. besides the plain decor the cupcakes themselves looked plain and unappetizing. but i was there to try it out so i went ahead and had a lombard street (hostess looking one). it looked better than the hostess treat that i grew up with but the taste was nothing like it...far from it. i don't know what type of cake mix they use, but its quite obvious. the cake was dry and very stale and the ""chocolate fudge"" top was no where near its fudgy consistency as advertised. i called to complain but was treated with extreme rudeness by the help. when asked to speak to a manager the clerk said the manager was ""busy"" and that there was nothing they could do since i ate the cupcake already. i mean really?!!! they need to train their employees on how to handle customers' complaints!!! STAY AWAY from this place b/c cupcakes are HORRIBLY BAD and the customer service is beyond TERRIBLE!!
Cons: NO FLAVOR IN CUPCAKES.
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