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Businiess name:  123 Refills
Review by:  citysearch c.
Review content: 
The store is located on 7th Street, just east of Grand, in downtown Los Angeles. I' ve walked by it a few times, but never thought of trying it because I have tried ink refills from Walgreens in the past and I wasn't happy with the quality. However, I'm glad I finally tried 123 Refills, because they are very professional at what they do, and the quality of the cartridges I had refilled with them works perfectly so far. I walked inside around lunch time, they were quite busy (3-4 people ahead of me, only 1 cashier). The cashier told me their busiest time is between 11am - 2pm, so I'd recommend going in a little earlier or a little later than that. They take their time with each customer (which is both a good and a bad thing - great for the customer being served, but the rest have to wait a little longer). \r Make sure to take your empty cartridges with you, because you may get a better price if you do. I needed ink for my Hewlett Packard inkjet printer, and it was cheaper for me to take in my HP ink cartridges for refill.\r They had a promotion, $4.99 to refill the black cartridge and $13.99 for the color cartridge ($18 for both cartridges, which is a steal compared to the $45+ these cost at Office Depot). The process was simple: I handed them my empty cartridges, and they presented me with a ""work order"" receipt and an estimated time for my cartridges to be ready (20 minutes). I was told to come back after 20 minutes (or later), and I could pay when I pick up the refilled cartridges. Apart from the slight inconvenience of having to wait for the refills (which in the end I don't mind because the cost savings are just so much higher, and they recycle the cartridges which keeps them out of landfills), the experience was super, and the quality has been great.\r I did ask them whether the procedure is the same for my Canon ink printer (uses Canon CLI8 cartridges), but for those they don't offer any discounts for your empty cartridges, they sell prefilled ones. Pros: price, options Cons: busy during lunch hour

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